Keystone is recalling 2025 Carbon, Fuzion, and Raptor toy haulers due to rear gate shifting risk. Owners must contact dealers for free gate pins or leg supports by August 4, 2025.
A rear gate that shifts or patio stairs that becomes unstable increase the risk of injury.
Keystone is recalling certain 2025 Carbon, Fuzion, and Raptor toy haulers because the rear gate pins or leg support brackets might be missing, causing the gate to shift during use. This could lead to injury if the gate becomes unstable while operating the trailer.
The rear gate pins or leg support brackets may be missing, allowing the gate to shift during operation. This instability could cause the gate to become unbalanced, increasing the risk of injury to the user.
Owners of 2025 Keystone Carbon, Fuzion, and Raptor toy haulers are affected. Those who use the rear gate frequently are at higher risk of injury if it shifts.
Check for missing rear gate pins or leg support brackets on your 2025 Keystone Carbon, Fuzion, or Raptor toy hauler. The recall was notified to owners via mail on August 4, 2025.
Dealers will install the gate pins and/or leg support brackets free of charge to fix the issue.
Ensure your rear gate has the required pins and leg supports to prevent shifting during use.
Dealers will install the gate pins and/or leg support brackets, free of charge. Owner notification letters were mailed August 4, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-470.
The rear gate pins or leg support brackets may be missing, allowing the gate to shift during operation, which increases injury risk.
Check for missing rear gate pins or leg support brackets on your 2025 Keystone Carbon, Fuzion, or Raptor toy hauler.
Contact a Keystone dealer for free installation of gate pins or leg support brackets to prevent shifting.
We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.
Subject: Recall 25V384000 — Keystone Keystone Hello, I own a Keystone that is covered by recall 25V384000 from Keystone. The official recall notice states: Dealers will install the gate pins and/or leg support brackets, free of charge. Owner notification letters were mailed August 4, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-470. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
