PACCAR is recalling 2025 Kenworth T380 trucks with potentially fractured steering gears that could cause loss of control and crashes. Owners must contact dealers for free steering gear replacement.
Fractured steering gear teeth can cause a loss of steering control, increasing the risk of a crash.
PACCAR is recalling certain 2025 Kenworth T380 trucks because their steering gears may have been improperly heat-treated, causing gear teeth to crack. This could lead to loss of steering control and increase crash risk. Affected owners should contact dealers for free replacement.
The steering gear sector shaft may have been improperly heat-treated during manufacturing. This can cause the gear teeth to crack or fracture, leading to loss of steering control and increasing crash risk.
Owners of 2025 Kenworth T380 trucks are affected. Drivers of these vehicles face the highest risk due to potential loss of steering control.
Check your Kenworth T380 truck's serial number. This recall applies to 2025 models purchased after August 7, 2024, as owner notification letters were mailed that date.
Dealers will inspect your serial number and replace the steering gear if necessary at no cost.
You should have received an owner notification letter mailed August 7, 2024.
Dealers will inspect the serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed August 7, 2024. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBF and 24KWF.
The steering gear sector shaft may have been improperly heat-treated, causing gear teeth to crack or fracture, which can lead to loss of steering control.
This recall applies to 2025 Kenworth T380 trucks. Check your serial number and look for owner notification letters mailed August 7, 2024.
Dealers will inspect your serial number and replace the steering gear for free if necessary.
We’ve drafted a message you can send Kenworth to request your refund or repair — edit it as you like.
Subject: Recall 24V233000 — Kenworth Kenworth Hello, I own a Kenworth that is covered by recall 24V233000 from Kenworth. The official recall notice states: Dealers will inspect the serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed August 7, 2024. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are 24PBF and 24KWF. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.