PACCAR is recalling certain 2024-2025 Kenworth T380 trucks with potential steering control issues that could increase crash risk. Owners must have steering gears inspected and replaced by dealers at no cost.
A loss of steering control increases the risk of a crash.
PACCAR is recalling 2024-2025 Kenworth T380 trucks that may have steering gears assembled incorrectly, which could lead to loss of steering control and increase crash risk. Owners should have their steering gears inspected and replaced by dealers at no cost.
The steering gear assemblies may have been assembled incorrectly with fewer recirculating balls than required. This could cause a loss of steering control, increasing the risk of a crash.
Owners of 2024-2025 Kenworth T380 trucks are affected. Drivers of these trucks are most at risk due to potential loss of steering control.
Check if your truck was manufactured in 2024 or 2025 and has a Kenworth T380 model. The recall covers specific PACCAR models with the numbers 24PBC and 24KWC.
Reach out to Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220 to schedule a steering gear inspection.
Dealers will inspect and replace the steering gears as necessary at no cost to you.
Dealers will inspect and replace the steering gears as necessary, free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Peterbilt customer service at 1-940-591-4220 and/or Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 24PBC and 24KWC.
2024-2025 Kenworth T380 trucks with specific PACCAR model numbers 24PBC and 24KWC.
Check if your truck was manufactured in 2024 or 2025 and has a Kenworth T380 model. The recall covers specific PACCAR models with the numbers 24PBC and 24KWC.
No, but dealers will inspect and replace the steering gears at no cost if necessary.
We’ve drafted a message you can send Kenworth to request your refund or repair — edit it as you like.
Subject: Recall 24V044000 — Kenworth Kenworth Hello, I own a Kenworth that is covered by recall 24V044000 from Kenworth. The official recall notice states: Dealers will inspect and replace the steering gears as necessary, free of charge. Owner notification letters were mailed March 20, 2024. Owners may contact Peterbilt customer service at 1-940-591-4220 and/or Kenworth customer service at 1-425-828-5888. PACCAR's numbers for this recall are 24PBC and 24KWC. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.