Use cautionVehicle recall · NHTSA · Published November 27, 2025
Infiniti QX80 2025: Rearview Camera Not Displaying Increases Crash Risk
Nissan is recalling 2025 Infiniti QX80 vehicles with a rearview camera software error that may cause the camera image to not display when shifting into reverse, increasing crash risk. Owners must update software via dealer or over-the-air update.
Nissan is recalling certain 2025 Infiniti QX80 vehicles because a software error can cause the rearview camera image to not display when shifting into reverse. This reduces the driver's view behind the vehicle, increasing the risk of a crash. The fix involves updating the vehicle's software for free through a dealer or over-the-air update. Read more at govinfonow.com/recall/82041-infiniti-qx80-2025-rearview-camera-not-displaying-increases-crash-risk.
“Infiniti QX80 2025: Rearview Camera Not Displaying Increases Crash Risk.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/82041-infiniti-qx80-2025-rearview-camera-not-displaying-increases-crash-risk. Based on NHTSA recall #25V821000 (https://www.nhtsa.gov/recalls?nhtsaId=25V821000).
Nissan North America is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles due to a rearview camera software error that may prevent the image from displaying. The National Highway Traffic Safety Administration announced the recall on November 26, 2025.
How to tell if you have it
Infiniti QX80, 2025-2026
Nissan Armada, 2025-2026
Nissan Murano, 2025
What to do
The IVI system software will be updated by a dealer or through an over-the-air update free of charge. Owners may contact Nissan at 800-647-7261 or Infiniti at 1-800-662-6200.
The hazard
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash. This occurs when a software error in the In-Vehicle Infotainment system prevents the camera image from showing upon startup while shifted into reverse.
Context
GovInfoNow's records show Nissan North America has 229 other recalls on file since September 16, 2009. Recent Nissan recalls include a 2026-10-04 air bag recall for the 2010 Nissan Cube and a 2026-08-13 air bag deployment issue for the 2025 Altima. Other recent recalls of similar products include an Audi Q7 rearview camera recall (2025-12-19), a Chrysler Ram 1500 rearview camera recall (2026-09-01), and a Volvo EX40 rearview camera recall (2025-12-23).
How to tell if you have this one
Check if your 2025 Infiniti QX80 has a rearview camera that doesn't display when shifting into reverse. The recall covers vehicles with specific VINs that will be searchable on NHTSA.gov starting December 12, 2025.
Brand
Infiniti
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Update Software
Contact Nissan or Infiniti customer service to schedule a software update via dealer or over-the-air update.
Official remedy
What NHTSA says to do
The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
How this recall unfolded
Recall timeline
Owners were mailed letters 2 months after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Infiniti
We’ve drafted a message you can send Infiniti to request your refund or repair — edit it as you like.
Subject: Recall 25V821000 — Infiniti QX80 2025: Rearview Camera Not Displaying Increases Crash Risk
Hello,
I own a Infiniti QX80 2025: Rearview Camera Not Displaying Increases Crash Risk that is covered by recall 25V821000 from Infiniti.
The official recall notice states: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.