Use cautionVehicle recall · NHTSA · Published October 3, 2024
INFINITI QX80 2025: Rear View Camera Malfunction Risk
Nissan recalls 2025 INFINITI QX80s with rearview camera freezing in reverse. This affects rear visibility and may increase crash risk. Owners receive free software update.
Nissan is recalling certain 2025 INFINITI QX80 vehicles because their rearview camera may freeze and show a blank screen when reversing. This reduces rear visibility, potentially increasing crash risk. Owners must get a free software update from a dealer. Read more at govinfonow.com/recall/82040-infiniti-qx80-2025-rear-view-camera-malfunction-risk.
“INFINITI QX80 2025: Rear View Camera Malfunction Risk.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/82040-infiniti-qx80-2025-rear-view-camera-malfunction-risk. Based on NHTSA recall #24V747000 (https://www.nhtsa.gov/recalls?nhtsaId=24V747000).
Nissan North America, Inc. recalled 2025 INFINITI QX80 vehicles due to a rearview camera software error that may freeze the image while reversing, increasing crash risk, according to the National Highway Traffic Safety Administration (NHTSA) on October 3, 2024. Dealers will reprogram the AVM software free of charge.
How to tell if you have it
INFINITI QX80, 2025
What to do
Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200.
The hazard
A software error may cause the rearview camera to freeze and display a blank screen when the vehicle is in reverse. This loss of image reduces the driver's rear visibility, increasing the risk of a crash.
Context
GovInfoNow's records show Nissan North America, Inc. has 229 other recalls on file since September 16, 2009. Recent brand recalls include a 2026-10-04 air bag recall for the Nissan Cube (2010) and a 2026-08-13 air bag deployment issue for the Nissan 2025 Altima. Other recent recalls of similar products include Audi Q7 (2025) Recall: Rearview Camera Not Displaying Increases Crash Risk (2025-12-19), Subaru Solterra 2025: Rearview Camera Failure Risk (2025-10-30), and Buick Encore GX 2025: Rearview Camera Display Issue Increases Crash Risk (2026-08-20).
How to tell if you have this one
Check if your 2025 INFINITI QX80 has the Around View Monitor (AVM) system. The recall covers vehicles with specific software versions identified by Nissan's recall numbers R24B5 and R24C2.
Brand
INFINITI
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Dealer for Software Update
Dealers will reprogram the AVM software for free to fix the camera freezing issue.
Check Recall Status
You can verify if your vehicle is affected by checking the recall numbers R24B5 or R24C2.
Official remedy
What NHTSA says to do
Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.
How this recall unfolded
Recall timeline
Owners were mailed letters 2 months after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact INFINITI
We’ve drafted a message you can send INFINITI to request your refund or repair — edit it as you like.
Subject: Recall 24V747000 — INFINITI QX80 2025: Rear View Camera Malfunction Risk
Hello,
I own a INFINITI QX80 2025: Rear View Camera Malfunction Risk that is covered by recall 24V747000 from INFINITI.
The official recall notice states: Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.