Nissan recalls 2025 INFINITI QX80s with rearview camera freezing in reverse. This affects rear visibility and may increase crash risk. Owners receive free software update.
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Nissan is recalling certain 2025 INFINITI QX80 vehicles because their rearview camera may freeze and show a blank screen when reversing. This reduces rear visibility, potentially increasing crash risk. Owners must get a free software update from a dealer.
The rearview camera can freeze and display a blank screen when reversing, which reduces the driver's ability to see behind the vehicle. This failure to maintain rear visibility may increase the risk of a crash, especially when reversing into tight spaces or near obstacles.
Owners of 2025 INFINITI QX80 vehicles with the Around View Monitor (AVM) system are affected. Drivers using these vehicles in reverse may be at risk of reduced rear visibility.
Check if your 2025 INFINITI QX80 has the Around View Monitor (AVM) system. The recall covers vehicles with specific software versions identified by Nissan's recall numbers R24B5 and R24C2.
Dealers will reprogram the AVM software for free to fix the camera freezing issue.
You can verify if your vehicle is affected by checking the recall numbers R24B5 or R24C2.
Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2.
The rearview camera may freeze and show a blank screen when reversing, which reduces rear visibility and could increase crash risk.
Your 2025 INFINITI QX80 with the Around View Monitor (AVM) system is affected if it has recall numbers R24B5 or R24C2.
The recall was notified to owners on December 2, 2024, but there is no specific deadline for the software update.
We’ve drafted a message you can send INFINITI to request your refund or repair — edit it as you like.
Subject: Recall 24V747000 — INFINITI INFINITI Hello, I own a INFINITI that is covered by recall 24V747000 from INFINITI. The official recall notice states: Dealers will reprogram the AVM software, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B5 and R24C2. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
