Chevrolet Equinox EV (2025) Recall: Pedestrian Alert Sound Failure Risk
GM recalls 2025-2026 Equinox EVs with potential pedestrian alert sound failure, risking crashes. Update software via dealer or OTA to comply with FMVSS 141.
Use caution until it’s fixed
A vehicle that does not emit sufficient sound may fail to alert pedestrians of a moving vehicle, increasing the risk of a crash or injury.
Contact the company
What happened, in plain English
GM is recalling certain 2025-2026 Equinox EV vehicles because their pedestrian alert sound system may not produce enough volume change when moving slowly, potentially failing to alert pedestrians. This could increase the risk of crashes or injuries if the vehicle doesn't emit sufficient sound to warn pedestrians. Read more at govinfonow.com/recall/81942-chevrolet-equinox-ev-2025-recall-pedestrian-alert-sound-failure-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/81942-chevrolet-equinox-ev-2025-recall-pedestrian-alert-sound-failure-risk · Updated September 23, 2026 · Official notice: NHTSA #25V878000
Cite this page
“Chevrolet Equinox EV (2025) Recall: Pedestrian Alert Sound Failure Risk.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/81942-chevrolet-equinox-ev-2025-recall-pedestrian-alert-sound-failure-risk. Based on NHTSA recall #25V878000 (https://www.nhtsa.gov/recalls?nhtsaId=25V878000).
Why it’s dangerous
The vehicle's pedestrian alert sound system may not change volume enough when moving from stopped to low speeds. This could fail to alert pedestrians, increasing crash risk as the vehicle doesn't meet FMVSS 141 sound requirements.
Who’s affected
Owners of 2025-2026 Chevrolet Equinox EV vehicles are affected. Pedestrians near these vehicles at low speeds are most at risk due to potential sound failure.
How to tell if you have this one
Check for 2025-2026 Equinox EV models. The recall covers vehicles with VINs searchable on NHTSA.gov starting December 18, 2025.
- Brand
Chevrolet- Category
Vehicle
What to do — step by step
Update Software
Contact GM customer service at 1-800-222-1020 to schedule a dealer update or receive an over-the-air software update.
What NHTSA says to do
The body control module software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is N252530690. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 18, 2025.
How this recall unfolded
Recall timeline
Owners were mailed letters 42 days after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Contact Chevrolet
We’ve drafted a message you can send Chevrolet to request your refund or repair — edit it as you like.
Subject: Recall 25V878000 — Chevrolet Equinox EV (2025) Recall: Pedestrian Alert Sound Failure Risk Hello, I own a Chevrolet Equinox EV (2025) Recall: Pedestrian Alert Sound Failure Risk that is covered by recall 25V878000 from Chevrolet. The official recall notice states: The body control module software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is N252530690. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 18, 2025. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #25V878000 (December 18, 2025)
- Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.