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Use caution Vehicle recall · NHTSA · Published January 16, 2025

Chevrolet Equinox EV (2025) recall: Brake software may fail to engage brakes

General Motors recalls 2025 Chevrolet Equinox EVs with faulty brake software that may fail to engage brakes, increasing crash risk. Owners receive free software updates.

🇺🇸 NHTSA recall #25V012000VehicleChevrolet ›
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✎ GovInfoNow plain-language explainer

General Motors is recalling certain 2025 Chevrolet Equinox EVs because brake software may fail to engage brakes as expected, increasing crash risk. Owners will receive a free software update from dealers. Read more at govinfonow.com/recall/81941-chevrolet-equinox-ev-2025-recall-brake-software-may-fail-to.

Source Summary by GovInfoNow · govinfonow.com/recall/81941-chevrolet-equinox-ev-2025-recall-brake-software-may-fail-to · Updated August 17, 2026 · Official notice: NHTSA #25V012000

Cite this page

“Chevrolet Equinox EV (2025) recall: Brake software may fail to engage brakes.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/81941-chevrolet-equinox-ev-2025-recall-brake-software-may-fail-to. Based on NHTSA recall #25V012000 (https://www.nhtsa.gov/recalls?nhtsaId=25V012000).

General Motors LLC is recalling certain 2025 Chevrolet Equinox EV all-wheel drive electric vehicles due to a brake system software error that may prevent automatic braking, increasing crash risk. The National Highway Traffic Safety Administration announced the recall on January 16, 2025. Dealers will update the software calibration free of charge.

How to tell if you have it

  • Chevrolet Equinox EV, 2025

What to do

Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020.

The hazard

The adaptive cruise control may fail to engage the brakes as expected due to incorrect brake module software. A vehicle that does not automatically brake as expected increases the risk of a crash.

Context

GovInfoNow's records show General Motors LLC has 414 other recalls on record since 2011-02-11. Other recent recalls of similar products include Chevrolet Silverado 2020 Power Train Recall (2026-10-14), Cadillac Lyriq 2024 Rearview Camera Malfunction Risk (2026-10-14), and Chevrolet Silverado 1500 (2017) Air Bag Recall (2026-09-24). NHTSA has 163 owner complaints on file for the 2025 CHEVROLET EQUINOX EV, with the latest received 2026-09-02.

How to tell if you have this one

This recall applies to 2025 Chevrolet Equinox EV all-wheel drive electric vehicles. The issue was first reported in February 2025, and owner notification letters were mailed on February 13, 2025.

  • Brand
    Chevrolet
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Chevrolet Customer Service

    Call 1-800-222-1020 to confirm your vehicle is affected and schedule a software update.

  2. Schedule Software Update

    Dealers will update the brake system software for free, but you must schedule the update through customer service.

Official remedy

What NHTSA says to do

Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.

How this recall unfolded

Recall timeline

Owners were mailed letters 28 days after NHTSA received the defect report.

1. NHTSA received the defect report: Jan 16, 202512. Owner letters mailed: Feb 13, 202522025
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Chevrolet

We’ve drafted a message you can send Chevrolet to request your refund or repair — edit it as you like.

Subject: Recall 25V012000 — Chevrolet Equinox EV (2025) recall: Brake software may fail to engage brakes

Hello,

I own a Chevrolet Equinox EV (2025) recall: Brake software may fail to engage brakes that is covered by recall 25V012000 from Chevrolet.

The official recall notice states: Dealers will update the software calibration in the brake system control module, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242481530.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #25V012000 (January 16, 2025)
  • Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA