Use cautionVehicle recall · NHTSA · Published December 12, 2024
Chevrolet Equinox EV (2025) recall: Pedestrian alert sound failure risk
Chevrolet is recalling 2025 Equinox EVs with faulty pedestrian alert sound systems that may not produce sufficient volume, risking pedestrian injuries. Owners must update software at dealerships.
“Chevrolet Equinox EV (2025) recall: Pedestrian alert sound failure risk.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/81940-chevrolet-equinox-ev-2025-recall-pedestrian-alert-sound-failure-risk. Based on NHTSA recall #24V925000 (https://www.nhtsa.gov/recalls?nhtsaId=24V925000).
General Motors LLC recalled 2025 Chevrolet Equinox EV vehicles because the pedestrian alert sound system may not produce sufficient volume, increasing injury risk. The National Highway Traffic Safety Administration announced the recall on December 12, 2024. Dealers will update the body control module software free of charge.
How to tell if you have it
Chevrolet Equinox EV, 2025
What to do
Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020.
The hazard
A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury. The pedestrian alert sound system may have incorrect software and not produce sound at a sufficient volume.
Context
GovInfoNow's records show General Motors LLC has 414 other recalls on record since 2011-02-11. Other recent recalls of similar products include Chevrolet Silverado 2020 Power Train Recall (2026-10-14), Cadillac Lyriq 2024 Rearview Camera Malfunction Risk (2026-10-14), and Chevrolet Silverado 1500 (2017) Air Bag Recall (2026-09-24). NHTSA has 163 owner complaints on file for the 2025 CHEVROLET EQUINOX EV, with the latest received 2026-09-02.
How to tell if you have this one
Check for 2025 Chevrolet Equinox EV vehicles. The recall was notified to owners via mail on January 21, 2025.
Brand
Chevrolet
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Update Software at Dealership
Dealers will update the body control module software for free to fix the sound system issue.
Contact Chevrolet Customer Service
Call 1-800-222-1020 to confirm your vehicle is affected and schedule the update.
Official remedy
What NHTSA says to do
Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
How this recall unfolded
Recall timeline
Owners were mailed letters 40 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Chevrolet
We’ve drafted a message you can send Chevrolet to request your refund or repair — edit it as you like.
Subject: Recall 24V925000 — Chevrolet Equinox EV (2025) recall: Pedestrian alert sound failure risk
Hello,
I own a Chevrolet Equinox EV (2025) recall: Pedestrian alert sound failure risk that is covered by recall 24V925000 from Chevrolet.
The official recall notice states: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.