Chevrolet is recalling 2025 Equinox EVs with faulty pedestrian alert sound systems that may not produce sufficient volume, risking pedestrian injuries. Owners must update software at dealerships.
A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Chevrolet is recalling 2025 Equinox EVs because their pedestrian alert sound system may not produce enough sound to warn pedestrians. This could cause pedestrians to be unaware of an approaching vehicle, increasing injury risk.
The vehicle's pedestrian alert sound system has incorrect software that may not produce sound at a sufficient volume. This means pedestrians could be unaware of an approaching vehicle, potentially leading to injury.
Owners of 2025 Chevrolet Equinox EV vehicles are affected. Pedestrians near these vehicles are at higher risk if the sound system fails to alert them.
Check for 2025 Chevrolet Equinox EV vehicles. The recall was notified to owners via mail on January 21, 2025.
Dealers will update the body control module software for free to fix the sound system issue.
Call 1-800-222-1020 to confirm your vehicle is affected and schedule the update.
Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760.
The pedestrian alert sound system may have incorrect software that doesn't produce sound at a sufficient volume, failing to meet federal safety standards.
Check if you own a 2025 Chevrolet Equinox EV. The recall was notified to owners via mail on January 21, 2025.
The hazard could increase injury risk if pedestrians are unaware of an approaching vehicle, but the recall addresses this with a software update.
We’ve drafted a message you can send Chevrolet to request your refund or repair — edit it as you like.
Subject: Recall 24V925000 — Chevrolet Chevrolet Hello, I own a Chevrolet that is covered by recall 24V925000 from Chevrolet. The official recall notice states: Dealers will update the software in the body control module (BCM), free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242479760. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
