Skip to content
Use caution Vehicle recall · NHTSA · Published July 25, 2025

BMW 2025 R 1300 GS Adventure: Emergency Call System May Not Work in Crashes

BMW recalls 2025 R 1300 GS Adventure models with emergency call system that may not notify first responders during crashes, risking injury. Owners must update software by September 12, 2025.

🇺🇸 NHTSA recall #25V480000VehicleBMW ›
Take action

Contact the company

✎ GovInfoNow plain-language explainer

BMW is recalling 2025 R 1300 GS Adventure motorcycles that may not send emergency alerts during crashes, potentially delaying help for riders. This software issue could increase injury risk if first responders don't get crash location information. Read more at govinfonow.com/recall/81920-bmw-2025-r-1300-gs-adventure-emergency-call-system-may.

Source Summary by GovInfoNow · govinfonow.com/recall/81920-bmw-2025-r-1300-gs-adventure-emergency-call-system-may · Updated August 17, 2026 · Official notice: NHTSA #25V480000

Cite this page

“BMW 2025 R 1300 GS Adventure: Emergency Call System May Not Work in Crashes.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/81920-bmw-2025-r-1300-gs-adventure-emergency-call-system-may. Based on NHTSA recall #25V480000 (https://www.nhtsa.gov/recalls?nhtsaId=25V480000).

BMW of North America, LLC recalled certain 2025 BMW motorcycles equipped with an optional emergency call system after a software error may have deactivated the feature, increasing injury risk in crashes, according to the National Highway Traffic Safety Administration (NHTSA) on July 25, 2025. Owners will receive notification letters starting September 12, 2025.

How to tell if you have it

  • BMW F 800 GS, 2025
  • BMW F 900 GS, 2025
  • BMW K 1600 GT, 2025
  • BMW R 1300 GS ADVENTURE, 2025
  • BMW R 1300 GS, 2025
  • BMW S 1000 RR, 2025
  • BMW S 1000 R, 2025

What to do

The electronic control unit software will be updated over-the-air (OTA) or by a dealer, free of charge. Owners may contact BMW customer service at 1-800-525-7417.

The hazard

In an emergency, first responders may not receive notification of the crash or emergency location, increasing the risk of injury to riders. The emergency call system (eCall) may have been deactivated due to a software programming error.

Context

GovInfoNow's records show BMW of North America, LLC has 291 other recalls on record since October 12, 2009. Other recent recalls include the BMW 750e XDrive (August 12, 2026) and the BMW X3 (August 12, 2026). NHTSA has received 2 owner complaints for the 2025 BMW R 1300 GS ADVENTURE as of May 11, 2026.

How to tell if you have this one

Check if your 2025 R 1300 GS Adventure has the optional emergency call system. The recall covers vehicles with this system that may have been deactivated due to a software error.

  • Brand
    BMW
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Update Software

    Contact BMW customer service at 1-800-525-7417 to schedule a free over-the-air or dealer software update.

    September 12, 2025
Official remedy

What NHTSA says to do

The electronic control unit software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are scheduled to be mailed September 12, 2025. Owners may contact BMW customer service at 1-800-525-7417.

Take action

Contact BMW

We’ve drafted a message you can send BMW to request your refund or repair — edit it as you like.

Subject: Recall 25V480000 — BMW 2025 R 1300 GS Adventure: Emergency Call System May Not Work in Crashes

Hello,

I own a BMW 2025 R 1300 GS Adventure: Emergency Call System May Not Work in Crashes that is covered by recall 25V480000 from BMW.

The official recall notice states: The electronic control unit software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are scheduled to be mailed September 12, 2025. Owners may contact BMW customer service at 1-800-525-7417.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

Keep exploring

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #25V480000 (July 25, 2025)
  • Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA