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Use caution Vehicle recall · NHTSA · Published December 17, 2025

Toyota Highlander (2024-2025) Seat Belts May Not Restrict Occupant in Crash

Toyota recalls 2024-2025 Highlander models with potentially misaligned third row seat belt roof anchors that could increase crash injury risk. Owners must have seat belts reinstalled by dealers at no cost.

🇺🇸 NHTSA recall #25V872000VehicleToyota ›
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✎ GovInfoNow plain-language explainer

Toyota is recalling certain 2024-2025 Highlander vehicles because the third row seat belt roof anchor might be installed at the wrong angle. This could prevent the seat belt from properly restraining occupants during a crash, increasing injury risk. Read more at govinfonow.com/recall/81880-toyota-highlander-2024-2025-seat-belts-may-not-restrict-occupant.

Source Summary by GovInfoNow · govinfonow.com/recall/81880-toyota-highlander-2024-2025-seat-belts-may-not-restrict-occupant · Updated August 17, 2026 · Official notice: NHTSA #25V872000

Cite this page

“Toyota Highlander (2024-2025) Seat Belts May Not Restrict Occupant in Crash.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/81880-toyota-highlander-2024-2025-seat-belts-may-not-restrict-occupant. Based on NHTSA recall #25V872000 (https://www.nhtsa.gov/recalls?nhtsaId=25V872000).

Toyota Motor Engineering & Manufacturing recalled certain 2024-2025 Highlander and Highlander Hybrid vehicles due to seat belt anchorage issues, according to the National Highway Traffic Safety Administration (NHTSA) on December 17, 2025. Dealers will reinstall the seat belt anchor with a new bolt free of charge.

How to tell if you have it

  • Toyota Highlander, 2024-2025
  • Toyota Highlander Hybrid, 2024-2025

What to do

Dealers will reinstall the seat belt anchor with a new bolt, free of charge. Owner notification letters were mailed January 27, 2026. Owners may contact Toyota customer service at 1-800-331-4331.

The hazard

A seat belt that does not properly restrain an occupant increases the risk of injury during a crash. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.

Context

Toyota Motor Engineering & Manufacturing has 211 other recalls on record since January 6, 2011. Other recent recalls of similar products include Hyundai Genesis G90 (2025) Seat Belts: Risk of Injury in Crashes (April 6, 2026), Hyundai IONIQ 5 (2025) Seat Belts: Risk of Injury in Crashes (November 18, 2025), and Kia 2027 Telluride Seat Belts Recall: Risk of Injury in Crashes (March 6, 2026). NHTSA has received 43 owner complaints for the 2024 Toyota Highlander, including five injuries, as of October 7, 2026.

How to tell if you have this one

Check if your vehicle was manufactured between 2024 and 2025. The recall covers Toyota Highlander and Highlander Hybrid models.

  • Brand
    Toyota
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Toyota Customer Service

    Call 1-800-331-4331 to confirm your vehicle is affected and schedule a seat belt repair.

  2. Have Dealers Reinstall Seat Belt Anchor

    Dealers will reinstall the seat belt anchor with a new bolt at no cost to fix the issue.

Official remedy

What NHTSA says to do

Dealers will reinstall the seat belt anchor with a new bolt, free of charge. Owner notification letters were mailed January 27, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TA16.

How this recall unfolded

Recall timeline

Owners were mailed letters 41 days after NHTSA received the defect report.

1. NHTSA received the defect report: Dec 17, 202512. Owner letters mailed: Jan 27, 2026220252026
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Toyota

We’ve drafted a message you can send Toyota to request your refund or repair — edit it as you like.

Subject: Recall 25V872000 — Toyota Highlander (2024-2025) Seat Belts May Not Restrict Occupant in Crash

Hello,

I own a Toyota Highlander (2024-2025) Seat Belts May Not Restrict Occupant in Crash that is covered by recall 25V872000 from Toyota.

The official recall notice states: Dealers will reinstall the seat belt anchor with a new bolt, free of charge. Owner notification letters were mailed January 27, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TA16.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #25V872000 (December 17, 2025)
  • Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA