INFINITI QX80 (2025) recall: Rearview camera may show blank screen in reverse
Nissan is recalling 2025 INFINITI QX80s with a software error that causes rearview camera to display blank screen in reverse, increasing crash risk. Owners must update software via OTA or dealer.
Use caution until it’s fixed
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Contact the company
What happened, in plain English
Nissan is recalling 2025 INFINITI QX80 vehicles because a software error can cause the rearview camera to show a blank screen when reversing. This reduces rear visibility, increasing crash risk. Owners must update the vehicle's software through an over-the-air update or at a dealer. Read more at govinfonow.com/recall/81839-infiniti-qx80-2025-recall-rearview-camera-may-show-blank-screen.
Source Summary by GovInfoNow · govinfonow.com/recall/81839-infiniti-qx80-2025-recall-rearview-camera-may-show-blank-screen · Updated September 23, 2026 · Official notice: NHTSA #24V748000
Cite this page
“INFINITI QX80 (2025) recall: Rearview camera may show blank screen in reverse.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/81839-infiniti-qx80-2025-recall-rearview-camera-may-show-blank-screen. Based on NHTSA recall #24V748000 (https://www.nhtsa.gov/recalls?nhtsaId=24V748000).
Why it’s dangerous
The software error causes the rearview camera to display a blank screen when the vehicle is in reverse. This reduces the driver's ability to see behind the car, increasing the risk of a crash. The issue is specific to certain 2025 models and does not affect all vehicles.
Who’s affected
Owners of 2025 INFINITI QX80 vehicles are affected. Drivers with the software error may face reduced rear visibility when reversing.
How to tell if you have this one
Check if your 2025 INFINITI QX80 has a software error that causes the rearview camera to show a blank screen when reversing. The recall covers specific 2025 models and was notified to owners via mail on December 2, 2024.
- Brand
INFINITI- Category
Vehicle
What to do — step by step
Update Software
Download the software update via over-the-air (OTA) or have a dealer install it for free.
What NHTSA says to do
The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
How this recall unfolded
Recall timeline
Owners were mailed letters 2 months after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Contact INFINITI
We’ve drafted a message you can send INFINITI to request your refund or repair — edit it as you like.
Subject: Recall 24V748000 — INFINITI QX80 (2025) recall: Rearview camera may show blank screen in reverse Hello, I own a INFINITI QX80 (2025) recall: Rearview camera may show blank screen in reverse that is covered by recall 24V748000 from INFINITI. The official recall notice states: The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #24V748000 (October 3, 2024)
- Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.