Use cautionVehicle recall · NHTSA · Published February 14, 2025
2024 Mercedes-Benz eSprinter: Parking Brake Recall - Risk of Crash
Daimler Vans USA recalls 2024 Mercedes-Benz eSprinters with potential rear axle failure causing loss of drive power and vehicle rollaway. Owners must contact dealers for free replacement of rear axle electric drivetrain.
A loss of drive power increases the risk of a crash. In addition, drivetrain failure can result in a vehicle rollaway if the parking brake is not applied, increasing the risk of a crash or injury.
Daimler Vans USA is recalling certain 2024 Mercedes-Benz eSprinters due to potential failure of rear axle welds that could cause loss of drive power and vehicle rollaway. This recall matters because it increases crash risk if the parking brake isn't applied. Read more at govinfonow.com/recall/81833-2024-mercedes-benz-esprinter-parking-brake-recall-risk-of-crash.
“2024 Mercedes-Benz eSprinter: Parking Brake Recall - Risk of Crash.” GovInfoNow, updated August 10, 2026. https://govinfonow.com/recall/81833-2024-mercedes-benz-esprinter-parking-brake-recall-risk-of-crash. Based on NHTSA recall #25V090000 (https://www.nhtsa.gov/recalls?nhtsaId=25V090000).
Daimler Vans USA, LLC recalled certain 2024 Mercedes-Benz eSprinter vehicles due to a potential drivetrain failure that can cause a loss of drive power and vehicle rollaway, according to the National Highway Traffic Safety Administration (NHTSA) on Feb. 14, 2025.
How to tell if you have it
Mercedes-Benz eSprinter, 2024
What to do
Dealers will replace the rear axle electric drivetrain free of charge. Owner notification letters were mailed May 5, 2025. Owners may contact DVUSA customer service at 877-762-8267.
The hazard
The welds on the helical gear within the rear axle drivetrain may fail, causing a loss of drive power. This failure can result in a vehicle rollaway if the parking brake is not applied, increasing the risk of a crash or injury.
Context
GovInfoNow's records show Daimler Vans USA, LLC has 102 other recalls on record since 2016-02-18. Other recent recalls include a Mercedes-Benz Metris 2023 air bag issue (2026-06-02), a rearview camera defect (2025-11-07), and a forward collision avoidance system failure for the Sprinter 2500 (2025) (2025-10-17). NHTSA has received 2 owner complaints for the 2024 eSprinter, with the latest on 2026-05-06, and manufacturers have sent 13 technical service bulletins, the most recent on 2026-08-11.
How to tell if you have this one
Check for 2024 Mercedes-Benz eSprinters with the rear axle electric drivetrain. Owners received notification letters mailed May 5, 2025.
Brand
Mercedes-Benz
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Dealer
Owners should contact a Mercedes-Benz dealer to schedule a free replacement of the rear axle electric drivetrain.
Check Notification
Owners received a notification letter mailed May 5, 2025, which details the recall.
Official remedy
What NHTSA says to do
Dealers will replace the rear axle electric drivetrain, free of charge. Owner notification letters were mailed May 5, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is V3ESCHWEI.
How this recall unfolded
Recall timeline
Owners were mailed letters 3 months after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 25V090000 — Mercedes-Benz 2024 Mercedes-Benz eSprinter: Parking Brake Recall - Risk of Crash
Hello,
I own a 2024 Mercedes-Benz eSprinter: Parking Brake Recall - Risk of Crash that is covered by recall 25V090000 from Mercedes-Benz.
The official recall notice states: Dealers will replace the rear axle electric drivetrain, free of charge. Owner notification letters were mailed May 5, 2025. Owners may contact DVUSA customer service at 877-762-8267. DVUSA's number for this recall is V3ESCHWEI.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 10, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.