Daimler Vans USA recalls 2024 Mercedes-Benz eSprinters with a software error causing longer stopping distances. Owners must update ESP software for safety.
“2024 Mercedes-Benz eSprinter: Extended stopping distance risk.” GovInfoNow, updated August 10, 2026. https://govinfonow.com/recall/81832-2024-mercedes-benz-esprinter-extended-stopping-distance-risk. Based on NHTSA recall #24V316000 (https://www.nhtsa.gov/recalls?nhtsaId=24V316000).
Daimler Vans USA, LLC recalled certain 2024 Mercedes-Benz eSprinter vehicles due to an electronic stability control software error that may extend stopping distance and increase crash risk. The National Highway Traffic Safety Administration announced the recall on June 5, 2024.
How to tell if you have it
Mercedes-Benz eSprinter, 2024
What to do
Dealers will update the ESP control unit software, free of charge. Owners may contact DVUSA customer service at 1-877-762-8267.
The hazard
The electronic stability program contains a software error that may increase the force required to stop the vehicle, possibly requiring an extended distance to stop. The record does not report specific incidents or injuries.
Context
GovInfoNow's records show Daimler Vans USA, LLC has 102 other recalls on file since February 18, 2016. Other recent recalls of similar products include Mercedes-Benz Metris 2023 Air Bags (June 2, 2026), Mercedes-Benz Metris 2023 Rearview Camera (November 7, 2025), and Mercedes-Benz Sprinter 2500 Forward Collision Avoidance System Failure (October 17, 2025). NHTSA has received 13 technical service bulletins for the 2024 Mercedes-Benz eSprinter as of August 11, 2026.
How to tell if you have this one
Check for 2024 Mercedes-Benz eSprinters. The recall was announced in June 2024 with owner notifications mailed to affected vehicles.
Brand
Mercedes-Benz
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Update ESP Software
Dealers will update the electronic stability control software for free. This fix addresses the software error causing longer stopping distances.
Contact Customer Service
Owners can contact DVUSA customer service at 1-877-762-8267 for assistance with the recall.
Official remedy
What NHTSA says to do
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.
How this recall unfolded
Recall timeline
2 dated steps over 2 days.
1Owner letters mailed
2NHTSA received the defect report
Dates from the agency record only; steps without a date are left out.
Take action
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 24V316000 — Mercedes-Benz 2024 Mercedes-Benz eSprinter: Extended stopping distance risk
Hello,
I own a 2024 Mercedes-Benz eSprinter: Extended stopping distance risk that is covered by recall 24V316000 from Mercedes-Benz.
The official recall notice states: Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed June 3, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3EBOOSTF.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 10, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.