Daimler Vans USA recalls certain 2023-2024 Mercedes-Benz Sprinter 1500 vehicles due to potential rear axle shifting causing loss of vehicle control. Owners must have spring U-bolts replaced at no cost by dealers.
An axle that moves out of position can cause a loss of vehicle control, increasing the risk of a crash.
Mercedes-Benz is recalling certain 2023-2024 Sprinter 1500 vehicles because spring U-bolts may have reduced strength from improper heat treatment, which could cause the rear axle to shift and lead to loss of vehicle control. This recall is important because it addresses a potential safety risk that could increase crash risk during normal driving.
The spring U-bolts for the rear axle may have reduced strength due to improper heat treatment. This can cause the rear axle to shift out of position, leading to a loss of vehicle control and increasing the risk of a crash.
Owners of 2023-2024 Mercedes-Benz Sprinter 1500 vehicles are affected. Drivers using these vehicles with the potential issue may be at higher risk of losing vehicle control.
Check if your vehicle is a 2023-2024 Mercedes-Benz Sprinter 1500. The recall was notified to owners via mail on August 23, 2024.
Dealers will replace the spring U-bolts at no cost to fix the potential issue with rear axle alignment.
You should have received a notification letter from DVUSA by August 23, 2024, confirming this recall.
Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB.
The spring U-bolts for the rear axle may have reduced strength due to improper heat treatment, which can cause the rear axle to shift out of position.
Check if your vehicle is a 2023-2024 Mercedes-Benz Sprinter 1500. The recall was notified to owners via mail on August 23, 2024.
Dealers will replace the spring U-bolts at no cost to fix the potential issue with rear axle alignment.
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 24V517000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 24V517000 from Mercedes-Benz. The official recall notice states: Dealers will replace the spring U-bolts, free of charge. Owner notification letters were mailed August 23, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3FEDERB. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
