Mazda recalls 2024 MAZDA3 models with rearview camera software error that may cause images to not display, increasing crash risk. Owners receive free software update.
A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
Mazda is recalling certain 2024 MAZDA3 vehicles because a software error can cause rearview cameras to not display images. This reduces the driver's view, potentially increasing crash risk. Owners must get a free software update from a dealer.
The software error prevents rearview, front, and/or side camera images from appearing on the display. This reduces the driver's view of the vehicle's surroundings, increasing the risk of a crash or injury.
Owners of 2024 MAZDA3 vehicles with the software error are affected. Drivers using these vehicles without the fix may have reduced rearview visibility.
Check if your 2024 MAZDA3 was mailed a notification letter dated December 20, 2023. The recall covers vehicles with the software error that fail to meet federal rear visibility standards.
Call 1-800-222-5500 Option 6 to confirm your vehicle is affected and schedule the software update.
Dealers will provide a free software update for the view monitor control module to fix the camera display issue.
Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
The software error causes rearview, front, and/or side camera images to not appear on the display, failing to meet federal rear visibility standards.
Check if your 2024 MAZDA3 was mailed a notification letter dated December 20, 2023. The recall covers vehicles with the software error that fail to meet federal rear visibility standards.
The recall does not specify a deadline for the software update; dealers will handle it at no cost.
We’ve drafted a message you can send Mazda to request your refund or repair — edit it as you like.
Subject: Recall 23V718000 — Mazda Mazda Hello, I own a Mazda that is covered by recall 23V718000 from Mazda. The official recall notice states: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
