Mack recalls 2024-2025 Granite trucks with RollTek seats due to potential improper seat pedestal tightening, which may not restrain occupants during crashes. Owners must contact Mack for free repairs.
An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.
Mack is recalling certain 2024-2025 Granite trucks with RollTek driver seats because the seat pedestal and belt attachment might not be tightened properly. This could increase injury risk during a crash if the seat fails to hold the driver securely. Read more at govinfonow.com/recall/81824-mack-2024-2025-granite-seats-recall-improper-tightening-risk.
“Mack 2024-2025 Granite Seats Recall: Improper Tightening Risk.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/81824-mack-2024-2025-granite-seats-recall-improper-tightening-risk. Based on NHTSA recall #24V567000 (https://www.nhtsa.gov/recalls?nhtsaId=24V567000).
Mack Trucks, Inc. recalled certain 2024-2025 Anthem, Granite, and Pinnacle vehicles for improperly tightened seat components, according to the National Highway Traffic Safety Administration (NHTSA) on July 30, 2024. Dealers will replace and tighten the seat pedestal and seat belt attachment bolts free of charge.
How to tell if you have it
Mack Anthem, 2024-2025
Mack Granite, 2024-2025
Mack Pinnacle, 2024-2025
What to do
Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owners may contact Mack customer service at 1-800-866-1177.
The hazard
An improperly tightened seat pedestal and seat belt attachment may not restrain the occupant as intended, increasing their risk of injury during a crash.
Context
GovInfoNow's records show Mack Trucks, Inc. has 74 other recalls on record since July 9, 2010. Other recent recalls include the Mack Truck Recall: Detached Intake Bezel Crash Risk (Oct. 1, 2026), Mack Recalls 2026-2027 Pioneer PR and Anthem AN Trucks for Brake Software Issue (Sept. 28, 2026), and Mack 2025 TerraPro Recall: Loose Steering Gearbox Risk (Aug. 6, 2026). Other recent recalls of similar products include Grand Design 2025-2026 Lineage RV Seats Recall (April 30, 2026), Ford Explorer 2025 Seats Recall (July 14, 2026), and Rivian R1T 2025 Seat Belts Recall (Jan. 15, 2026).
How to tell if you have this one
Check if your 2024-2025 Mack Granite truck has a RollTek driver's seat assembly. The recall covers vehicles where the seat pedestal and belt attachment were improperly tightened.
Brand
Mack
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Mack Customer Service
Call 1-800-866-1177 to schedule a free repair for the seat pedestal and belt attachment.
Get Seat Repair
Dealers will replace and tighten the seat pedestal and seat belt attachment bolts at no cost.
Official remedy
What NHTSA says to do
Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.
How this recall unfolded
Recall timeline
Owners were mailed letters 48 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Mack
We’ve drafted a message you can send Mack to request your refund or repair — edit it as you like.
Subject: Recall 24V567000 — Mack 2024-2025 Granite Seats Recall: Improper Tightening Risk
Hello,
I own a Mack 2024-2025 Granite Seats Recall: Improper Tightening Risk that is covered by recall 24V567000 from Mack.
The official recall notice states: Dealers will replace and tighten the seat pedestal and seat belt attachment bolts, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0469.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.