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Vehicle recall · NHTSA · Published September 8, 2024

LINCOLN NAUTILUS (2024) recall — Visibility

Ford recalls 2024 Lincoln Nautilus vehicles with window closing feature that may pinch driver/passenger, risking injury. Owners must update door software for safety.

🇺🇸 NHTSA recall #24V597000VehicleFord ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Ford is recalling certain 2024 Lincoln Nautilus vehicles because their window closing feature can pinch drivers or passengers before retracting, increasing injury risk. This issue requires a software update to prevent potential injury. Read more at govinfonow.com/recall/81805-ford-lincoln-nautilus-2024-window-pinching-risk-recall.

Source Summary by GovInfoNow · govinfonow.com/recall/81805-ford-lincoln-nautilus-2024-window-pinching-risk-recall · Updated October 4, 2026 · Official notice: NHTSA #24V597000

Cite this page

“Ford Lincoln Nautilus 2024: Window Pinching Risk - Recall.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81805-ford-lincoln-nautilus-2024-window-pinching-risk-recall. Based on NHTSA recall #24V597000 (https://www.nhtsa.gov/recalls?nhtsaId=24V597000).

Why it’s dangerous

The window closing feature may not automatically reverse after detecting an object, causing windows to pinch users before retracting. This violates federal safety standards for power-operated window systems and increases injury risk.

Who’s affected

Owners of 2024 Lincoln Nautilus vehicles with the global closing window feature are affected. Drivers and passengers are most at risk during window operation.

How to tell if you have this one

Check for 2024 Lincoln Nautilus vehicles with the global closing window feature. The recall was notified to owners via mail on September 13, 2024.

  • Brand
    Ford
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Update Door Software

    Dealers will update the driver door module (DDM) and passenger door module (PDM) software for free.

  2. Contact Ford Customer Service

    Owners may contact Ford at 1-866-436-7332 for assistance with the recall.

Official remedy

What NHTSA says to do

Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge. Owner notification letters were mailed September 13, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C24.

✎ GovInfoNow

Questions people ask

Why is this recall happening?

The window closing feature may not automatically reverse after detecting an object, causing windows to pinch users before retracting. This violates federal safety standards for power-operated window systems.

How do I know if my vehicle is affected?

Check for 2024 Lincoln Nautilus vehicles with the global closing window feature. The recall was notified to owners via mail on September 13, 2024.

What should I do if I own this vehicle?

Dealers will update the driver door module (DDM) and passenger door module (PDM) software for free. Owners may also contact Ford customer service at 1-866-436-7332.

Take action

Contact Ford

We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.

Subject: Recall 24V597000 — Ford Ford

Hello,

I own a Ford that is covered by recall 24V597000 from Ford.

The official recall notice states: Dealers will update the driver door module (DDM) and the passenger door module (PDM) software, free of charge.  Owner notification letters were mailed September 13, 2024.  Owners may contact Ford customer service at 1-866-436-7332.  Ford's number for this recall is 24C24.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V597000 (September 8, 2024)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA