Toyota Lexus NX Hybrid 2024 Seats Recall: Risk of Injury in Rear-End Crashes
Toyota is recalling 2024 Lexus NX Hybrid vehicles with potentially removable head restraints that could increase injury risk during rear-end crashes. Owners should contact Toyota for free seat replacement.
Use caution until it’s fixed
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Contact the company
What happened, in plain English
Toyota is recalling 2024 Lexus NX Hybrid vehicles because head restraints can be accidentally removed without pressing a lock button. This increases injury risk during rear-end crashes. Owners should get free seat replacements from dealers. Read more at govinfonow.com/recall/81802-toyota-lexus-nx-hybrid-2024-seats-recall-risk-of-injury.
Source Summary by GovInfoNow · govinfonow.com/recall/81802-toyota-lexus-nx-hybrid-2024-seats-recall-risk-of-injury · Updated October 4, 2026 · Official notice: NHTSA #24V482000
Cite this page
“Toyota Lexus NX Hybrid 2024 Seats Recall: Risk of Injury in Rear-End Crashes.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81802-toyota-lexus-nx-hybrid-2024-seats-recall-risk-of-injury. Based on NHTSA recall #24V482000 (https://www.nhtsa.gov/recalls?nhtsaId=24V482000).
Why it’s dangerous
Head restraints on driver and front passenger seats can be accidentally removed without pressing the lock release button. This means the head restraints might not be in place during a rear-end crash, increasing injury risk.
Who’s affected
Owners of 2024 Lexus NX Hybrid vehicles are affected. Drivers and front passenger occupants are most at risk during rear-end collisions.
How to tell if you have this one
Check for 2024 Lexus NX Hybrid vehicles with model numbers 24LB06 or 24LA06. The recall was mailed to owners on February 14, 2025.
- Brand
Toyota- Category
Vehicle
What to do — step by step
Contact Toyota
Call Toyota customer service at 1-800-331-4331 to schedule a free seat replacement.
Get Seat Replacement
Dealers will replace the driver and front passenger seat head rest assemblies at no cost.
What NHTSA says to do
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
How this recall unfolded
Recall timeline
Owners were mailed letters 8 months after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Contact Toyota
We’ve drafted a message you can send Toyota to request your refund or repair — edit it as you like.
Subject: Recall 24V482000 — Toyota Lexus NX Hybrid 2024 Seats Recall: Risk of Injury in Rear-End Crashes Hello, I own a Toyota Lexus NX Hybrid 2024 Seats Recall: Risk of Injury in Rear-End Crashes that is covered by recall 24V482000 from Toyota. The official recall notice states: Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #24V482000 (June 27, 2024)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.