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Use caution Vehicle recall · NHTSA · Published December 20, 2024

Kia EV9 (2024-2025) Seats: Missing Bolts Risk Injury

Kia recalls 2024-2025 EV9 vehicles with missing second/third-row seat mounting bolts that could increase injury risk during crashes. Owners receive free bolt installation.

🇺🇸 NHTSA recall #24V962000VehicleKia ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Kia is recalling certain 2024-2025 EV9 vehicles because second and third-row seats might have missing mounting bolts. This could increase injury risk during a crash if the seats don't properly restrain occupants. Read more at govinfonow.com/recall/81795-kia-ev9-2024-2025-seats-missing-bolts-risk-injury.

Source Summary by GovInfoNow · govinfonow.com/recall/81795-kia-ev9-2024-2025-seats-missing-bolts-risk-injury · Updated September 23, 2026 · Official notice: NHTSA #24V962000

Cite this page

“Kia EV9 (2024-2025) Seats: Missing Bolts Risk Injury.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/81795-kia-ev9-2024-2025-seats-missing-bolts-risk-injury. Based on NHTSA recall #24V962000 (https://www.nhtsa.gov/recalls?nhtsaId=24V962000).

Why it’s dangerous

Missing mounting bolts could cause second and third-row seats to not properly secure occupants during a crash. This increases the chance of injury if the seats move or fail to hold the occupant.

Who’s affected

Owners of 2024-2025 Kia EV9 vehicles are affected. Those with second or third-row seats that lack mounting bolts are at higher risk.

How to tell if you have this one

Check if your 2024-2025 Kia EV9 has missing mounting bolts on the second or third row seats. The recall covers vehicles where these bolts were not installed properly.

  • Brand
    Kia
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Check Seat Bolts

    Inspect second and third-row seats for missing mounting bolts.

  2. Contact Kia

    Call Kia customer service at 1-800-333-4542 to schedule free bolt installation.

Official remedy

What NHTSA says to do

Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.

How this recall unfolded

Recall timeline

Owners were mailed letters 35 days after NHTSA received the defect report.

1. NHTSA received the defect report: Dec 20, 202412. Owner letters mailed: Jan 24, 2025220242025
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Kia

We’ve drafted a message you can send Kia to request your refund or repair — edit it as you like.

Subject: Recall 24V962000 — Kia EV9 (2024-2025) Seats: Missing Bolts Risk Injury

Hello,

I own a Kia EV9 (2024-2025) Seats: Missing Bolts Risk Injury that is covered by recall 24V962000 from Kia.

The official recall notice states: Dealers will inspect and install mounting bolts as necessary free of charge. Owner notification letters were mailed January 24, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC329.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V962000 (December 20, 2024)
  • Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA