Use cautionVehicle recall · NHTSA · Published September 17, 2024
Kia 2024 EV9 Recall: Parking Brake Software Error Risk
Kia recalls 2024 EV9 vehicles with a software error in remote parking assist that may miscalculate stopping distances, increasing crash risk. Owners receive free software update.
Kia is recalling certain 2024 EV9 vehicles due to a software error in the remote parking assist feature that may miscalculate stopping distances, potentially increasing crash risk. This recall requires a free software update from dealers to fix the issue. Read more at govinfonow.com/recall/81793-kia-2024-ev9-recall-parking-brake-software-error-risk.
“Kia 2024 EV9 Recall: Parking Brake Software Error Risk.” GovInfoNow, updated August 20, 2026. https://govinfonow.com/recall/81793-kia-2024-ev9-recall-parking-brake-software-error-risk. Based on NHTSA recall #24V693000 (https://www.nhtsa.gov/recalls?nhtsaId=24V693000).
Kia America, Inc. recalled 2024 Kia EV9 vehicles on September 17, 2024, because a software error may cause the remote smart parking assist feature to miscalculate stopping distances, increasing crash risk, according to the National Highway Traffic Safety Administration (NHTSA). Dealers will update the integrated electronic brake software free of charge. Owner notification letters were mailed October 4, 2024.
How to tell if you have it
Kia EV9, 2024
What to do
Dealers will update the integrated electronic brake software, free of charge. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.
The hazard
A remote smart parking assist feature that miscalculates stopping distances may increase the risk of a crash, according to NHTSA records show.
Context
GovInfoNow's records show Kia America, Inc. has 67 other recalls on record since 2022-08-12. Other recent recalls include the Kia EV9 (2025) Air Bag Recall (2026-08-21), the Kia 2027 Telluride Seat Belts Recall (2026-06-02), and the Kia 2022-2026 Carnival Fuel Leak Fire Recall (2026-04-10). NHTSA has received 208 owner complaints for the 2024 KIA EV9, with the latest received on 2026-10-01.
How to tell if you have this one
Check if your 2024 Kia EV9 has the remote smart parking assist feature. The recall was announced in October 2024 and applies to all 2024 EV9 models.
Brand
Kia
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Kia Customer Service
Call 1-800-333-4542 to confirm your vehicle is affected and schedule the software update.
Get Software Update
Dealers will provide a free software update to fix the remote parking assist feature's stopping distance calculation error.
Official remedy
What NHTSA says to do
Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.
How this recall unfolded
Recall timeline
Owners were mailed letters 17 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Kia
We’ve drafted a message you can send Kia to request your refund or repair — edit it as you like.
Subject: Recall 24V693000 — Kia 2024 EV9 Recall: Parking Brake Software Error Risk
Hello,
I own a Kia 2024 EV9 Recall: Parking Brake Software Error Risk that is covered by recall 24V693000 from Kia.
The official recall notice states: Dealers will update the integrated electronic brake software, free of charge. Owner notification letters were mailed October 4, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC324.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 20, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.