Use cautionVehicle recall · NHTSA · Published April 6, 2024
Kia 2024 EV9 Recall: Headliner Safety Risk in Crashes
Kia recalls 2024 EV9 vehicles with headliners that may not protect passengers in crashes. The fix involves replacing impact absorbing plates at no cost.
Kia is recalling certain 2024 EV9 vehicles because the headliner may not provide enough protection during a crash. This could increase injury risk for passengers. Owners should contact Kia for a free replacement of the impact absorbing plates. Read more at govinfonow.com/recall/81792-kia-2024-ev9-recall-headliner-safety-risk-in-crashes.
“Kia 2024 EV9 Recall: Headliner Safety Risk in Crashes.” GovInfoNow, updated August 20, 2026. https://govinfonow.com/recall/81792-kia-2024-ev9-recall-headliner-safety-risk-in-crashes. Based on NHTSA recall #24V400000 (https://www.nhtsa.gov/recalls?nhtsaId=24V400000).
Kia America, Inc. recalled 2024 Kia EV9 vehicles because the headliner lacks adequate impact protection, increasing injury risk in a crash, according to the National Highway Traffic Safety Administration (NHTSA). The recall was announced on April 6, 2024.
How to tell if you have it
Kia EV9, 2024
What to do
Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542.
The hazard
A headliner with inadequate impact protection increases the risk of injury during a crash. These vehicles fail to comply with Federal Motor Vehicle Safety Standard number 201, "Occupant Protection In Interior Impact."
Context
GovInfoNow's records show Kia America, Inc. has had 67 other recalls on record since August 12, 2022. Other recent recalls of similar products include the Kia EV9 (2025) Air Bag Recall (August 21, 2026), the Kia 2027 Telluride Seat Belts Recall (June 2, 2026), and the Kia 2022-2026 Carnival Fuel Leak Fire Recall (April 10, 2026). Other recent recalls of similar products include the Tesla Model Y (2026) Recall (July 7, 2026), the Ford Bronco 2024 Seats Recall (April 28, 2026), and the Hyundai Genesis G90 (2025) Seat Belts recall (April 6, 2026).
How to tell if you have this one
Check if your 2024 EV9 vehicle has a headliner that doesn't absorb impact well. The recall covers all 2024 EV9 models, as notified by Kia in July 2024.
Brand
Kia
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Kia Customer Service
Call 1-800-333-4542 to schedule a replacement of the impact absorbing plates.
Get Replacement Plates
Dealers will replace the impact absorbing plates on the headliner at no cost.
Official remedy
What NHTSA says to do
Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.
How this recall unfolded
Recall timeline
Owners were mailed letters 4 months after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Kia
We’ve drafted a message you can send Kia to request your refund or repair — edit it as you like.
Subject: Recall 24V400000 — Kia 2024 EV9 Recall: Headliner Safety Risk in Crashes
Hello,
I own a Kia 2024 EV9 Recall: Headliner Safety Risk in Crashes that is covered by recall 24V400000 from Kia.
The official recall notice states: Dealers will replace the impact absorbing plates mounted on the headliner, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC317.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 20, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.