Keystone is recalling certain 2024-2025 Voltage travel trailers due to steps that may detach while in use, increasing injury risk. Owners will receive free bracket repairs by July 7, 2025.
Steps that detach while in use increase the risk of injury.
Keystone is recalling specific 2024-2025 Voltage travel trailers because steps can detach while in use, potentially causing injury. Owners should contact customer service for free repairs before the July 7, 2025 deadline.
The clip-on bracket mounting bolts may come loose while the trailer is in use, allowing steps to detach. This could cause the steps to fall and potentially injure someone.
Owners of the recalled 2024-2025 Voltage travel trailers are affected. People using these trailers for outdoor activities or when steps are in use are most at risk.
Check for 2024-2025 Voltage models including 4135, 4225, Fuzion, Springdale 266DECK, Retreat 391FSRL, and others listed in the recall notice. The steps may have a removable assembly with a clip-on bracket.
Call Keystone at 1-866-425-4369 to schedule a free repair for the step bracket.
Expect a notification letter by July 7, 2025, which will include instructions for the repair.
Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468.
The clip-on bracket mounting bolts may come loose while in use, allowing steps to detach and potentially causing injury.
Check if your trailer is a 2024-2025 Voltage model with a removable step assembly, including specific models like 4135, 4225, Fuzion, and others listed in the recall notice.
Contact Keystone customer service at 1-866-425-4369 for a free repair of the step bracket. A notification letter will be mailed by July 7, 2025.
We’ve drafted a message you can send Keystone to request your refund or repair — edit it as you like.
Subject: Recall 25V321000 — Keystone Keystone Hello, I own a Keystone that is covered by recall 25V321000 from Keystone. The official recall notice states: Dealers will install a new bracket and hardware, free of charge. Owner notification letters are expected to be mailed July 7, 2025. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 25-468. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
