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Vehicle recall · NHTSA · Published November 19, 2024

2024 Jeep Grand Cherokee Speedometer Error Recall: Incorrect Speed Display Risk

Chrysler recalls 2024 Jeep Grand Cherokee models with faulty speedometer software that may show incorrect speed, risking crashes. Owners must contact dealers for free software update by December 3, 2024.

🇺🇸 NHTSA recall #24V872000VehicleChrysler ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Chrysler is recalling 2024 Jeep Grand Cherokee vehicles with a software error that causes the speedometer to display incorrect speeds. This could lead to crashes if drivers don't know their actual speed. Read more at govinfonow.com/recall/81771-2024-jeep-grand-cherokee-speedometer-error-recall-incorrect-speed-display.

Source Summary by GovInfoNow · govinfonow.com/recall/81771-2024-jeep-grand-cherokee-speedometer-error-recall-incorrect-speed-display · Updated October 4, 2026 · Official notice: NHTSA #24V872000

Cite this page

“2024 Jeep Grand Cherokee Speedometer Error Recall: Incorrect Speed Display Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81771-2024-jeep-grand-cherokee-speedometer-error-recall-incorrect-speed-display. Based on NHTSA recall #24V872000 (https://www.nhtsa.gov/recalls?nhtsaId=24V872000).

Why it’s dangerous

The speedometer software error causes the vehicle to show incorrect speed readings. This means drivers may not know their actual speed, increasing crash risk when changing lanes or following other vehicles.

Who’s affected

Owners of 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles are affected. Drivers who rely on the speedometer for safe driving are most at risk.

How to tell if you have this one

Check for 2024 Jeep Grand Cherokee or Grand Cherokee L models. The recall was notified to owners on December 3, 2024, and the issue is related to the instrument panel cluster software.

  • Brand
    Chrysler
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Dealer for Software Update

    Dealers will inspect and update the instrument panel cluster software for free as necessary.

  2. Check for Notification Letter

    Owner notification letters were mailed December 3, 2024, indicating the recall applies to affected vehicles.

Official remedy

What NHTSA says to do

Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.

Take action

Contact Chrysler

We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.

Subject: Recall 24V872000 — Chrysler 2024 Jeep Grand Cherokee Speedometer Error Recall: Incorrect Speed Display Risk

Hello,

I own a 2024 Jeep Grand Cherokee Speedometer Error Recall: Incorrect Speed Display Risk that is covered by recall 24V872000 from Chrysler.

The official recall notice states: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V872000 (November 19, 2024)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA