2024 Jeep Grand Wagoneer: Rearview Camera Image Not Displaying Increases Crash Risk
Chrysler recalls 2024 Jeep Grand Wagoneer vehicles with rearview camera software issues that may reduce driver visibility and increase crash risk. Owners must update software free of charge.
Use caution until it’s fixed
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Contact the company
What happened, in plain English
Chrysler is recalling certain 2024 Jeep Grand Wagoneer vehicles because their rearview camera software may not display images, reducing driver visibility and increasing crash risk. This affects vehicles that were sold starting in 2024. Read more at govinfonow.com/recall/81767-2024-jeep-grand-wagoneer-rearview-camera-image-not-displaying-increases.
Source Summary by GovInfoNow · govinfonow.com/recall/81767-2024-jeep-grand-wagoneer-rearview-camera-image-not-displaying-increases · Updated October 4, 2026 · Official notice: NHTSA #24V944000
Cite this page
“2024 Jeep Grand Wagoneer: Rearview Camera Image Not Displaying Increases Crash Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81767-2024-jeep-grand-wagoneer-rearview-camera-image-not-displaying-increases. Based on NHTSA recall #24V944000 (https://www.nhtsa.gov/recalls?nhtsaId=24V944000).
Why it’s dangerous
The rearview camera software may fail to display images, which decreases the driver's visibility when reversing. This increases the risk of a crash because the driver cannot see obstacles behind the vehicle.
Who’s affected
Owners of 2024 Jeep Grand Wagoneer vehicles are affected. Drivers using these vehicles without the software update may face reduced visibility when reversing.
How to tell if you have this one
Check if your vehicle was sold in 2024. The recall covers specific models including the Jeep Grand Wagoneer and Grand Cherokee.
- Brand
Chrysler- Category
Vehicle
What to do — step by step
Update Software
Dealers will update the rearview camera module software for free. This fix ensures the camera displays images properly.
Contact Customer Service
Call FCA customer service at 1-800-853-1403 to confirm your vehicle is affected and schedule the update.
What NHTSA says to do
Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
How this recall unfolded
Recall timeline
Owners were mailed letters 33 days after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Contact Chrysler
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 24V944000 — Chrysler 2024 Jeep Grand Wagoneer: Rearview Camera Image Not Displaying Increases Crash Risk Hello, I own a 2024 Jeep Grand Wagoneer: Rearview Camera Image Not Displaying Increases Crash Risk that is covered by recall 24V944000 from Chrysler. The official recall notice states: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #24V944000 (December 19, 2024)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.