Heartland is recalling 2024-2025 Cyclone fifth wheels with removable steps that may detach while in use, risking injury. Owners should contact customer service for free bracket replacement.
Steps that detach while in use increase the risk of injury.
Heartland is recalling certain 2024-2025 Cyclone fifth wheels because the clip-on step brackets can become loose and detach while in use, potentially causing injury. Affected owners should get the bracket replaced at a dealer.
The clip-on bracket mounting bolts can become loose during normal use, allowing the steps to detach from the fifth wheel. This detachment could cause the steps to fall and potentially injure someone.
Owners of 2024-2025 Heartland Cyclone fifth wheels with removable steps are affected. People using these vehicles for travel or camping are most at risk if steps detach.
Check if your 2024-2025 Heartland Cyclone fifth wheel has a removable step assembly. The recall started with owner notifications mailed June 19, 2025.
Call 1-877-262-8032 to arrange free bracket replacement at a dealer.
Dealers will replace the clip-on bracket for free to prevent steps from detaching.
Dealers will replace the clip-on bracket, free of charge. Owner notification letters were mailed June 19, 2025. Owners may contact Heartland customer service at 1-877-262-8032.
The clip-on bracket mounting bolts may come loose, allowing steps to detach while in use, which could cause injury.
Check if your 2024-2025 Heartland Cyclone fifth wheel has a removable step assembly.
Contact Heartland customer service at 1-877-262-8032 to get the bracket replaced for free at a dealer.
We’ve drafted a message you can send Heartland to request your refund or repair — edit it as you like.
Subject: Recall 25V304000 — Heartland Heartland Hello, I own a Heartland that is covered by recall 25V304000 from Heartland. The official recall notice states: Dealers will replace the clip-on bracket, free of charge. Owner notification letters were mailed June 19, 2025. Owners may contact Heartland customer service at 1-877-262-8032. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.