Ford recalls 2024-2025 E-350 trucks with transmission park pawl defect that may cause rollaway and crashes. Owners must get free transmission repair by dealers.
A vehicle which does not have the park pawl fully engaged may result in a vehicle rollaway, increasing the risk of a crash.
Ford is recalling certain 2024-2025 E-350 trucks because a transmission defect may cause the vehicle to roll away when in park, increasing crash risk. Affected owners should get a free transmission repair from a Ford dealer.
The transmission's park pawl may not fully engage park gear due to a casting defect. This can cause the vehicle to roll away when the driver tries to park, increasing crash risk.
Owners of 2024-2025 Ford E-350 trucks are affected. Drivers who frequently park on slopes or in areas where rollaway could occur are at higher risk.
Check if your vehicle is a 2024-2025 Ford E-350. The recall covers specific truck models with transmission issues.
Call 1-866-436-7332 to get your vehicle inspected and repaired free of charge.
Dealers will inspect and replace the transmission or valve body and extension housing as needed.
Dealers will inspect and replace the transmission, or the valve body and extension housing, as necessary, free of charge. Owner notification letters were mailed January 16, 2024. Owners may contact Ford's customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S54.
The park pawl may not fully engage park gear due to a casting defect in the transmission.
Check if your vehicle is a 2024-2025 Ford E-350 model.
Dealers will inspect and repair the transmission for free; contact Ford at 1-866-436-7332.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 23V625000 — Ford Ford Hello, I own a Ford that is covered by recall 23V625000 from Ford. The official recall notice states: Dealers will inspect and replace the transmission, or the valve body and extension housing, as necessary, free of charge. Owner notification letters were mailed January 16, 2024. Owners may contact Ford's customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S54. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
