Lower riskVehicle recall · NHTSA · Published July 17, 2025
Chrysler Pacifica 2024-2025: Rearview Camera Not Displaying Risk
Chrysler recalls 2024-2025 Pacifica vehicles with faulty rearview camera that may not display, increasing crash risk. Owners must contact customer service for free repair.
Chrysler is recalling certain 2024-2025 Pacifica vehicles because a faulty radio causes the rearview camera image to not display. This reduces the driver's view behind the vehicle, increasing crash risk. The recall has been fixed with free repairs at dealerships. Read more at govinfonow.com/recall/81657-chrysler-pacifica-2024-2025-rearview-camera-not-displaying-risk.
“Chrysler Pacifica 2024-2025: Rearview Camera Not Displaying Risk.” GovInfoNow, updated August 17, 2026. https://govinfonow.com/recall/81657-chrysler-pacifica-2024-2025-rearview-camera-not-displaying-risk. Based on NHTSA recall #25V471000 (https://www.nhtsa.gov/recalls?nhtsaId=25V471000).
Chrysler (FCA US, LLC) recalled 2024-2025 Chrysler Pacifica vehicles because the rearview camera image may not display, increasing crash risk. The National Highway Traffic Safety Administration announced the recall on July 17, 2025. Dealers replaced the radio free of charge.
How to tell if you have it
Chrysler Pacifica, 2024-2025
What to do
Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403.
The hazard
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash. The vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility," because they were built with an incorrect radio.
Context
GovInfoNow's records show Chrysler has issued 416 other recalls since Jan. 28, 2015. Recent Chrysler recalls include a Sept. 29, 2026 air bag recall for the 2026 Ram 1500 and a Sept. 29, 2026 steering recall for the 2022-2026 Ram Promaster. Other recent recalls of similar products include an Audi Q7 rearview camera recall (Dec. 19, 2025), a Chevrolet Malibu back over prevention recall (April 2, 2026) and a Mitsubishi Outlander rearview camera failure recall (Aug. 25, 2026).
How to tell if you have this one
Check if your 2024-2025 Chrysler Pacifica has a rearview camera that doesn't show an image. The issue is caused by a specific radio model that was installed incorrectly during manufacturing.
Brand
Chrysler
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Chrysler Customer Service
Call 800-853-1403 to confirm your vehicle is affected and schedule a free repair.
Official remedy
What NHTSA says to do
Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
How this recall unfolded
Recall timeline
Owners were mailed letters 21 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Chrysler
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 25V471000 — Chrysler Pacifica 2024-2025: Rearview Camera Not Displaying Risk
Hello,
I own a Chrysler Pacifica 2024-2025: Rearview Camera Not Displaying Risk that is covered by recall 25V471000 from Chrysler.
The official recall notice states: Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 17, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.