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Vehicle recall · NHTSA · Published March 28, 2024

CHRYSLER PACIFICA (2024) recall — Traction Control System

Chrysler recalls 2024 Pacifica vehicles with inactive traction control when cruise control is on, increasing crash risk. Owners must update software free via dealer.

🇺🇸 NHTSA recall #24V240000VehicleChrysler ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Chrysler is recalling 2024 Pacifica vehicles because the traction control system stops working when cruise control is active, which could lead to crashes. This affects vehicles purchased in 2024 and requires a free software update from a dealer. Read more at govinfonow.com/recall/81655-chrysler-2024-pacifica-traction-control-issue-crash-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/81655-chrysler-2024-pacifica-traction-control-issue-crash-risk · Updated October 4, 2026 · Official notice: NHTSA #24V240000

Cite this page

“Chrysler 2024 Pacifica Traction Control Issue: Crash Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81655-chrysler-2024-pacifica-traction-control-issue-crash-risk. Based on NHTSA recall #24V240000 (https://www.nhtsa.gov/recalls?nhtsaId=24V240000).

Why it’s dangerous

When cruise control is turned on, the traction control system stops working. This can cause loss of vehicle control, especially on slippery roads, increasing crash risk.

Who’s affected

Owners of 2024 Chrysler Pacifica vehicles are affected. Drivers using cruise control while the traction control system is inactive may face higher crash risks.

How to tell if you have this one

Check if your 2024 Pacifica or Voyager has the recall. The recall was announced in April 2024 and applies to all 2024 model year vehicles.

  • Brand
    Chrysler
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Update Traction Control Software

    Dealers will update the TCS software for free. Contact FCA customer service at 1-800-853-1403 for assistance.

Official remedy

What NHTSA says to do

Dealers will update the TCS software, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 22B.

✎ GovInfoNow

Questions people ask

Why is my traction control system inactive when cruise control is on?

The recall states the traction control system does not function when cruise control is activated. This is a known issue in the 2024 Pacifica models.

How do I know if my vehicle is affected?

All 2024 Pacifica and Voyager vehicles are affected. The recall was announced in April 2024 and applies to all model year vehicles.

Is there a risk of serious injury?

The recall states an inactive traction control system can increase crash risk, but does not specify injury severity. The official notice does not mention serious injury risks.

Take action

Contact Chrysler

We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.

Subject: Recall 24V240000 — Chrysler Chrysler

Hello,

I own a Chrysler that is covered by recall 24V240000 from Chrysler.

The official recall notice states: Dealers will update the TCS software, free of charge.  Owner notification letters were mailed April 11, 2024.  Owners may contact FCA customer service at 1-800-853-1403.  FCA's number for this recall is 22B.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V240000 (March 28, 2024)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA