Chevrolet Equinox EV 2024: Pedestrian Alert Sound Risk
Chevrolet is recalling 2024 Equinox EVs with insufficient pedestrian alert sounds, risking injury. Owners must update software via dealer or OTA by November 17, 2025.
Use caution until it’s fixed
A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.
Contact the company
What happened, in plain English
Chevrolet is recalling certain 2024 Equinox EV vehicles because their pedestrian alert sound system may not produce enough volume when moving slowly, potentially causing pedestrians to be unaware of an approaching vehicle. This could lead to injury if pedestrians are not alerted to the vehicle's presence. Read more at govinfonow.com/recall/81645-chevrolet-equinox-ev-2024-pedestrian-alert-sound-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/81645-chevrolet-equinox-ev-2024-pedestrian-alert-sound-risk · Updated October 4, 2026 · Official notice: NHTSA #25V639000
Cite this page
“Chevrolet Equinox EV 2024: Pedestrian Alert Sound Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81645-chevrolet-equinox-ev-2024-pedestrian-alert-sound-risk. Based on NHTSA recall #25V639000 (https://www.nhtsa.gov/recalls?nhtsaId=25V639000).
Why it’s dangerous
The vehicle's pedestrian alert sound system may not produce sufficient volume when moving slowly from a stopped position. This means pedestrians might not hear the vehicle approaching, increasing the risk of injury during low-speed interactions.
Who’s affected
Owners of 2024 Chevrolet Equinox EV vehicles are affected. Pedestrians near these vehicles, especially in low-speed scenarios, are at higher risk of injury.
How to tell if you have this one
Check for 2024 Chevrolet Equinox EV vehicles. The recall applies to models sold after November 17, 2025, as owner notification letters were mailed on that date.
- Brand
Chevrolet- Category
Vehicle
What to do — step by step
Update Software
Contact Chevrolet customer service at 1-800-222-1020 to schedule a software update via dealer or over-the-air (OTA) update.
November 17, 2025
What NHTSA says to do
The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170.
How this recall unfolded
Recall timeline
Owners were mailed letters 53 days after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Contact Chevrolet
We’ve drafted a message you can send Chevrolet to request your refund or repair — edit it as you like.
Subject: Recall 25V639000 — Chevrolet Equinox EV 2024: Pedestrian Alert Sound Risk Hello, I own a Chevrolet Equinox EV 2024: Pedestrian Alert Sound Risk that is covered by recall 25V639000 from Chevrolet. The official recall notice states: The vehicle's body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed November 17, 2025. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252527170. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #25V639000 (September 25, 2025)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.