Use cautionVehicle recall · NHTSA · Published November 26, 2024
Chevrolet Silverado 3500 2024: Unlatched Tailgate Risk
Chevrolet is recalling 2024 Silverado 3500 models with power-unlatching tailgates that may open while parked due to water damage. Owners should check latches before driving; dealers will replace switches free.
Chevrolet is recalling 2024 Silverado 3500 trucks that may have tailgates opening unexpectedly while parked due to water damage. This could cause cargo to fall off the vehicle, creating a road hazard and increasing crash risk. Owners should check the tailgate is latched before driving. Read more at govinfonow.com/recall/81641-chevrolet-silverado-3500-2024-unlatched-tailgate-risk.
“Chevrolet Silverado 3500 2024: Unlatched Tailgate Risk.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/81641-chevrolet-silverado-3500-2024-unlatched-tailgate-risk. Based on NHTSA recall #24V894000 (https://www.nhtsa.gov/recalls?nhtsaId=24V894000).
General Motors LLC is recalling certain 2024 Chevrolet Silverado HD 2500, 3500 and GMC Sierra HD 2500, 3500 vehicles due to an unlatched tailgate hazard. The National Highway Traffic Safety Administration announced the recall on November 26, 2024.
How to tell if you have it
Chevrolet Silverado 2500, 2024
Chevrolet Silverado 3500, 2024
GMC Sierra 2500, 2024
GMC Sierra 3500, 2024
What to do
Owners should check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782.
The hazard
The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park. An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Context
GovInfoNow's records show General Motors LLC has 414 other recalls on record since 2011-02-11. Other recent recalls include a Chevrolet Silverado 2020 power train recall (2026-10-14), a Cadillac Lyriq 2024 rearview camera malfunction risk (2026-10-14), and a Chevrolet Silverado 1500 (2017) air bag recall (2026-09-24). Manufacturers have sent NHTSA 851 technical service bulletins covering the 2024 Chevrolet Silverado 2500, with a latest date of 2026-09-28. Other recent recalls of similar products include a Thomas Built SAF-T-LINER HDX2 door latch failure risk (2026-06-26), a Brinkley RV 2025 Model Z suspension recall (2026-05-22), and a Mack Pioneer loose load lock bars crash risk (2025-11-20).
How to tell if you have this one
Check if your 2024 Silverado 3500 has a power-unlatching tailgate. The recall covers vehicles with electronic gate-release switches that may short due to water.
Brand
Chevrolet
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Check Tailgate Latch
Ensure the tailgate is securely closed and latched before driving.
Contact Dealer for Replacement
Dealers will replace the exterior touchpad switch assemblies free of charge.
Official remedy
What NHTSA says to do
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
How this recall unfolded
Recall timeline
Owners were mailed letters 21 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Chevrolet
We’ve drafted a message you can send Chevrolet to request your refund or repair — edit it as you like.
Subject: Recall 24V894000 — Chevrolet Silverado 3500 2024: Unlatched Tailgate Risk
Hello,
I own a Chevrolet Silverado 3500 2024: Unlatched Tailgate Risk that is covered by recall 24V894000 from Chevrolet.
The official recall notice states: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.