Chevrolet is recalling 2024 Silverado 3500 models with power-unlatching tailgates that may open while parked due to water damage. Owners should check latches before driving; dealers will replace switches free.
An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Chevrolet is recalling 2024 Silverado 3500 trucks that may have tailgates opening unexpectedly while parked due to water damage. This could cause cargo to fall off the vehicle, creating a road hazard and increasing crash risk. Owners should check the tailgate is latched before driving.
Water can get into the tailgate's electronic switch, causing it to short circuit. This may make the tailgate unlatch while the vehicle is in Park, leading to cargo falling off the truck and potentially causing a crash.
Owners of 2024 Chevrolet Silverado 3500 trucks with power-unlatching tailgates are affected. Drivers who park with cargo in the tailgate are at higher risk of accidents.
Check if your 2024 Silverado 3500 has a power-unlatching tailgate. The recall covers vehicles with electronic gate-release switches that may short due to water.
Ensure the tailgate is securely closed and latched before driving.
Dealers will replace the exterior touchpad switch assemblies free of charge.
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
The tailgate's electronic switch may short circuit due to water intrusion, causing it to unlatch while the vehicle is in Park.
Check if your 2024 Silverado 3500 has a power-unlatching tailgate with an electronic gate-release switch.
Ensure the tailgate is latched before driving; dealers will replace the switch free of charge.
We’ve drafted a message you can send Chevrolet to request your refund or repair — edit it as you like.
Subject: Recall 24V894000 — Chevrolet Chevrolet Hello, I own a Chevrolet that is covered by recall 24V894000 from Chevrolet. The official recall notice states: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
