GM recalls 2020 Chevrolet Silverado 2500/3500 models with potentially frangible hood latch striker wires that could open unexpectedly while driving.
If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.
GM is recalling certain 2020 Chevrolet Silverado 2500 and 3500 trucks because their hood latch striker wires might fracture, causing the hood to open unexpectedly while driving. This could increase crash risk if the hood opens during operation.
The hood latch striker wires may not have been heat-treated properly, which could cause them to fracture. If the wire breaks while driving, the hood might open unexpectedly, potentially leading to a crash.
Owners of 2020 Chevrolet Silverado 2500 and 3500 trucks are affected. Drivers using these vehicles with the specific hood latch issue are most at risk.
Check if your 2020 Chevrolet Silverado 2500 or 3500 has the hood latch striker wires that may not have been heat-treated properly. The recall began April 13, 2020.
Call Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267 to schedule a free hood assembly replacement.
GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.
The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.
GM will notify owners and dealers will replace the hood assembly free of charge. Contact Chevrolet or GMC customer service for details.
If the striker wire fractures while driving, the hood may open unexpectedly, increasing crash risk.
We’ve drafted a message you can send Chevrolet to request your refund or repair — edit it as you like.
Subject: Recall 20V142000 — Chevrolet Chevrolet Hello, I own a Chevrolet that is covered by recall 20V142000 from Chevrolet. The official recall notice states: GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
