Chevrolet is recalling 2020 Silverado 2500s with power-unlatching tailgates that may open while driving due to water intrusion causing short circuits. Owners should check latches before driving and contact GM for free repairs.
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Chevrolet is recalling 2020 Silverado 2500 trucks that may have tailgates opening while driving due to water causing electrical shorts. This could lead to cargo being lost or causing a crash. Owners should check the tailgate is latched before driving and contact Chevrolet for free repairs.
Water can get into the tailgate's electronic switch, causing it to short circuit. This might make the tailgate unlatch while the vehicle is in park, potentially leading to cargo falling off the vehicle and causing a crash.
Owners of 2020 Chevrolet Silverado 2500 trucks with power-unlatching tailgates are most at risk. This recall affects vehicles where the tailgate could open while driving due to water intrusion.
Check if your 2020 Chevrolet Silverado 2500 has a power-unlatching tailgate. The recall covers vehicles where the tailgate may open while driving due to water intrusion in the electronic switch.
Ensure the tailgate is securely closed and latched before driving.
Call Chevrolet customer service at 1-800-222-1020 or GMC at 1-800-462-8782 for free replacement of the switch assembly.
Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
The recall record states that water intrusion can cause the electronic switch to short circuit, leading to the tailgate unlatching while driving. This is not normal operation.
Your 2020 Chevrolet Silverado 2500 with a power-unlatching tailgate is affected if the tailgate may open while driving due to water intrusion in the electronic switch.
The recall record does not specify a deadline for repairs; dealers will replace the switch assembly free of charge when owners contact Chevrolet customer service.
We’ve drafted a message you can send Chevrolet to request your refund or repair — edit it as you like.
Subject: Recall 24V060000 — Chevrolet Chevrolet Hello, I own a Chevrolet that is covered by recall 24V060000 from Chevrolet. The official recall notice states: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
