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Use caution Vehicle recall · NHTSA · Published January 8, 2024

2024 Cadillac XT4: Wrong Owner's Manual May Cause Crash Risk

General Motors recalls 2024 Cadillac XT4 vehicles with incorrect owner's manuals that could lead to improper vehicle operation and crash risk. Owners receive free corrected manuals via dealer.

🇺🇸 NHTSA recall #24V575000VehicleCadillac ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

General Motors is recalling certain 2024 Cadillac XT4 vehicles that may have the wrong owner's manual in the glove box. This could lead to improper vehicle operation and increase crash risk. Owners should get the correct manual from a dealer. Read more at govinfonow.com/recall/81637-2024-cadillac-xt4-wrong-owner-s-manual-may-cause-crash.

Source Summary by GovInfoNow · govinfonow.com/recall/81637-2024-cadillac-xt4-wrong-owner-s-manual-may-cause-crash · Updated October 4, 2026 · Official notice: NHTSA #24V575000

Cite this page

“2024 Cadillac XT4: Wrong Owner's Manual May Cause Crash Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81637-2024-cadillac-xt4-wrong-owner-s-manual-may-cause-crash. Based on NHTSA recall #24V575000 (https://www.nhtsa.gov/recalls?nhtsaId=24V575000).

Why it’s dangerous

The incorrect owner's manual may contain inaccurate information about vehicle functions and safety features. This could cause improper operation of the vehicle, increasing the risk of a crash or injury.

Who’s affected

Owners of 2024 Cadillac XT4 vehicles with the wrong owner's manual in the glove box are affected. Drivers and passengers at risk if the manual leads to improper vehicle operation.

How to tell if you have this one

Check if your 2024 Cadillac XT4 has the wrong owner's manual in the glove box. The recall covers vehicles that fail to comply with Federal Motor Vehicle Safety Standard 225.

  • Brand
    Cadillac
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Get Correct Manual

    Dealers will provide the correct owner's manual free of charge to affected vehicles.

  2. Contact Customer Service

    Call Cadillac at 1-800-458-8006 or Chevrolet at 1-800-222-1020 for assistance.

Official remedy

What NHTSA says to do

Dealers will provide owners with the correct manual, free of charge. Owner notification letters were mailed August 26, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454040.

How this recall unfolded

Recall timeline

Owners were mailed letters 8 months after NHTSA received the defect report.

1. NHTSA received the defect report: Jan 8, 202412. Owner letters mailed: Aug 26, 202422024
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Cadillac

We’ve drafted a message you can send Cadillac to request your refund or repair — edit it as you like.

Subject: Recall 24V575000 — Cadillac 2024 Cadillac XT4: Wrong Owner's Manual May Cause Crash Risk

Hello,

I own a 2024 Cadillac XT4: Wrong Owner's Manual May Cause Crash Risk that is covered by recall 24V575000 from Cadillac.

The official recall notice states: Dealers will provide owners with the correct manual, free of charge. Owner notification letters were mailed August 26, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454040.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V575000 (January 8, 2024)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA