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Use caution Vehicle recall · NHTSA · Published December 22, 2023

BMW 2024 i5 Recall: Pedestrian Warning Sound Failure Risk

BMW is recalling certain 2024 i5 models due to potential failure of external pedestrian warning sounds, which could increase pedestrian injury risk. Owners must contact BMW for free software update.

🇺🇸 NHTSA recall #23V885000VehicleBMW ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

BMW is recalling some 2024 i5 electric vehicles because they might not make the required external warning sound when starting, which could lead to pedestrians not knowing a vehicle is approaching. This affects safety for people walking near the vehicle. Read more at govinfonow.com/recall/81622-bmw-2024-i5-recall-pedestrian-warning-sound-failure-risk.

Source Summary by GovInfoNow · govinfonow.com/recall/81622-bmw-2024-i5-recall-pedestrian-warning-sound-failure-risk · Updated October 4, 2026 · Official notice: NHTSA #23V885000

Cite this page

“BMW 2024 i5 Recall: Pedestrian Warning Sound Failure Risk.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81622-bmw-2024-i5-recall-pedestrian-warning-sound-failure-risk. Based on NHTSA recall #23V885000 (https://www.nhtsa.gov/recalls?nhtsaId=23V885000).

Why it’s dangerous

The vehicle's artificial sound generator may malfunction during startup and not produce the required pedestrian warning sound. This means pedestrians could be unaware of an approaching vehicle, increasing the chance of injury.

Who’s affected

Owners of 2024 BMW i5 eDrive40 and i5 M60 models are affected. Pedestrians near these vehicles are at risk if the warning sound fails during startup.

How to tell if you have this one

Check if your 2024 BMW i5 eDrive40 or i5 M60 model was mailed a notification letter dated February 16, 2024. The recall covers vehicles that may have this software issue during startup.

  • Brand
    BMW
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact BMW Customer Service

    Call 1-800-525-7417 to schedule a software update for free.

  2. Get Software Update

    Dealers will update the external artificial sound generator software at no cost.

Official remedy

What NHTSA says to do

Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact BMW customer service at 1-800-525-7417. Note: This is an expansion of Recall 23V-026.

How this recall unfolded

Recall timeline

Owners were mailed letters 56 days after NHTSA received the defect report.

1. NHTSA received the defect report: Dec 22, 202312. Owner letters mailed: Feb 16, 2024220232024
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact BMW

We’ve drafted a message you can send BMW to request your refund or repair — edit it as you like.

Subject: Recall 23V885000 — BMW 2024 i5 Recall: Pedestrian Warning Sound Failure Risk

Hello,

I own a BMW 2024 i5 Recall: Pedestrian Warning Sound Failure Risk that is covered by recall 23V885000 from BMW.

The official recall notice states: Dealers will update the external artificial sound generator software, free of charge. Owner notification letters were mailed February 16, 2024. Owners may contact BMW customer service at 1-800-525-7417. Note: This is an expansion of Recall 23V-026.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #23V885000 (December 22, 2023)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA