BMW is recalling certain 2024 X5 models due to potential instrument panel separation during airbag deployment, which could increase injury risk in crashes.
Instrument panel separation during air bag deployment can result in pieces of the panel striking occupants. Improper air bag deployment may not restrain an occupant as intended during a crash. Either of these scenarios can increase the risk of injury.
BMW is recalling specific 2024 X5 models because the instrument panel might separate during airbag deployment, potentially causing injury. This could happen if the airbag doesn't deploy correctly during a crash.
The instrument panel may not be manufactured properly, which can cause it to separate during airbag deployment. This separation could lead to pieces striking occupants. Additionally, improper airbag deployment might not restrain occupants during a crash, increasing injury risk.
Owners of 2024 BMW X5 sDrive40i, X5 xDrive40i, and X7 xDrive40i models are affected. Drivers and passengers in these vehicles are at risk if the instrument panel separates during airbag deployment.
Check if your vehicle is a 2024 BMW X5 sDrive40i, X5 xDrive40i, or X7 xDrive40i model. The recall was notified to owners via mail on April 16, 2024.
Call 1-800-525-7417 to schedule a replacement instrument panel.
Dealers will replace the instrument panel at no cost once you contact them.
Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed April 16, 2024. Owners may contact BMW customer service at 1-800-525-7417.
The instrument panel may not have been manufactured properly, which can result in improper airbag deployment or panel separation during airbag deployment.
Contact BMW customer service at 1-800-525-7417 to schedule a free instrument panel replacement.
Owner notification letters were mailed April 16, 2024.
We’ve drafted a message you can send BMW to request your refund or repair — edit it as you like.
Subject: Recall 24V138000 — BMW BMW Hello, I own a BMW that is covered by recall 24V138000 from BMW. The official recall notice states: Dealers will replace the instrument panel, free of charge. Owner notification letters were mailed April 16, 2024. Owners may contact BMW customer service at 1-800-525-7417. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
