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Vehicle recall · NHTSA · Published December 20, 2023

AUDI Q7 (2024) recall — Air Bags

Audi is recalling 2024 Q7 vehicles with improperly mounted driver air bags that may not restrain occupants during crashes. Owners must have air bags inspected by dealers for free.

🇺🇸 NHTSA recall #23V868000VehicleAudi ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Audi is recalling certain 2024 Q7 vehicles because the driver's side air bag might not work properly in a crash, increasing injury risk. This affects vehicles sold in the U.S. from 2023 to 2024. Owners should have the air bag checked by a dealer at no cost. Read more at govinfonow.com/recall/81613-audi-q7-2024-air-bag-recall-risk-of-injury-in.

Source Summary by GovInfoNow · govinfonow.com/recall/81613-audi-q7-2024-air-bag-recall-risk-of-injury-in · Updated October 4, 2026 · Official notice: NHTSA #23V868000

Cite this page

“Audi Q7 (2024) Air Bag Recall: Risk of Injury in Crashes.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81613-audi-q7-2024-air-bag-recall-risk-of-injury-in. Based on NHTSA recall #23V868000 (https://www.nhtsa.gov/recalls?nhtsaId=23V868000).

Why it’s dangerous

The driver's side air bag may be mounted incorrectly, so it might not deploy properly during a crash. This could lead to the occupant not being restrained as intended, increasing injury risk.

Who’s affected

Owners of 2023-2024 Audi Q7 vehicles in the U.S. are affected. Drivers with the driver's side air bag mounted incorrectly are at higher risk during crashes.

How to tell if you have this one

Check if your 2023-2024 Audi Q7 was sold in the U.S. The recall covers vehicles with the driver's side air bag mounted improperly to the seatback frame.

  • Brand
    Audi
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Audi Customer Service

    Call 1-800-253-2834 to get help with the air bag inspection.

  2. Have Air Bag Inspected

    Dealers will inspect and reinstall the air bag if needed at no cost.

Official remedy

What NHTSA says to do

Dealers will inspect and reinstall the air bag as necessary, free of charge. Owner notification letters were mailed January 17, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69GA.

✎ GovInfoNow

Questions people ask

Why is my Audi Q7 being recalled?

The driver's side air bag may be mounted incorrectly, so it might not work properly during a crash.

How do I know if my vehicle is affected?

Your 2023-2024 Audi Q7 was sold in the U.S. and has the driver's side air bag mounted improperly to the seatback frame.

Is there a deadline to fix this?

The recall was notified in January 2024, but dealers will inspect and fix the air bag at no cost as needed.

Take action

Contact Audi

We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.

Subject: Recall 23V868000 — Audi Audi

Hello,

I own a Audi that is covered by recall 23V868000 from Audi.

The official recall notice states: Dealers will inspect and reinstall the air bag as necessary, free of charge.  Owner notification letters were mailed January 17, 2024.  Owners may contact Audi customer service at 1-800-253-2834.  Audi's number for this recall is 69GA.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #23V868000 (December 20, 2023)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA