AUDI Q4 E-TRON (2025) recall — Electrical System
Volkswagen Group is recalling 2024-2025 Audi Q4 E-TRon SUVs and Sportbacks for potential loss of drive power causing crashes. Owners must have the on-board charger replaced free by dealers.
Use caution until it’s fixed
A loss of drive power increases the risk of a crash.
Contact the company & request your remedy
What happened, in plain English
Volkswagen is recalling certain 2024-2025 Audi Q4 E-TRon SUVs and Sportbacks due to a faulty on-board charger that may cause loss of drive power, increasing crash risk. This affects vehicles where the on-board charger could stop charging the 12-volt battery. Read more at govinfonow.com/recall/81612-audi-q4-e-tron-2024-2025-electrical-system-recall-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/81612-audi-q4-e-tron-2024-2025-electrical-system-recall-risk · Updated September 23, 2026 · Official notice: NHTSA #25V125000
Cite this page
“Audi Q4 E-TRON (2024-2025) Electrical System Recall: Risk of Crash Due to Power Loss.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/81612-audi-q4-e-tron-2024-2025-electrical-system-recall-risk. Based on NHTSA recall #25V125000 (https://www.nhtsa.gov/recalls?nhtsaId=25V125000).
Why it’s dangerous
The on-board charger (OCDC) may fail and stop charging the 12-volt battery. This can lead to a loss of drive power, which increases the risk of a crash during normal vehicle operation.
Who’s affected
Owners of 2024-2025 Audi Q4 E-TRon SUVs and Sportbacks are affected. Drivers using these vehicles may face reduced power and potential crashes if the on-board charger fails.
How to tell if you have this one
Check for 2024-2025 Audi Q4 E-TRon SUVs or Sportbacks. The recall covers vehicles with the on-board charger that may fail and stop charging the 12-volt battery.
- Brand
Audi- Category
Vehicle
What to do — step by step
Contact Audi Customer Service
Call 1-800-253-2834 to confirm your vehicle is affected and schedule a replacement.
Have Dealers Replace OCDC
Dealers will replace the on-board charger (OCDC) free of charge to prevent power loss and crashes.
What NHTSA says to do
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Questions people ask
Why is this recall happening?
The on-board charger may fail and stop charging the 12-volt battery, causing a loss of drive power that increases crash risk.
How do I know if my vehicle is affected?
This recall affects 2024-2025 Audi Q4 E-TRon SUVs and Sportbacks. Check your vehicle's year and model to confirm.
What should I do if I own this vehicle?
Contact Audi customer service at 1-800-253-2834 or Volkswagen at 1-800-893-5298 to schedule a free on-board charger replacement.
Contact Audi
We’ve drafted a message you can send Audi to request your refund or repair — edit it as you like.
Subject: Recall 25V125000 — Audi Audi Hello, I own a Audi that is covered by recall 25V125000 from Audi. The official recall notice states: Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #25V125000 (February 28, 2025)
- Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.