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Use caution Vehicle recall · NHTSA · Published August 28, 2024

Volkswagen ID.4 2023 Air Bag Recall: Risk of Injury in Crashes

Volkswagen recalls certain 2023 ID.4 vehicles due to loose air bag fasteners that may not deploy properly during crashes, risking injury. Owners receive free repairs.

🇺🇸 NHTSA recall #24V643000VehicleVolkswagen ›
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✎ GovInfoNow plain-language explainer

What happened, in plain English

Volkswagen is recalling some 2023 ID.4 electric vehicles because the air bag inflator fasteners might be loose, which could cause the air bag to not deploy correctly in a crash. This could increase injury risk for drivers and passengers. Read more at govinfonow.com/recall/81584-volkswagen-id-4-2023-air-bag-recall-risk-of-injury.

Source Summary by GovInfoNow · govinfonow.com/recall/81584-volkswagen-id-4-2023-air-bag-recall-risk-of-injury · Updated October 4, 2026 · Official notice: NHTSA #24V643000

Cite this page

“Volkswagen ID.4 2023 Air Bag Recall: Risk of Injury in Crashes.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81584-volkswagen-id-4-2023-air-bag-recall-risk-of-injury. Based on NHTSA recall #24V643000 (https://www.nhtsa.gov/recalls?nhtsaId=24V643000).

Why it’s dangerous

The air bag inflator fasteners may be loose, meaning the air bag might not deploy properly during a crash. This could lead to increased injury risk for drivers and passengers.

Who’s affected

Owners of 2023 Volkswagen ID.4 vehicles are affected. Drivers and passengers are at risk if the air bag inflator fasteners are loose.

How to tell if you have this one

Check if your vehicle was manufactured in 2023. The recall covers specific models of the ID.4.

  • Brand
    Volkswagen
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Volkswagen Customer Service

    Call 1-800-893-5298 to schedule a free air bag inspection and repair.

  2. Get Air Bag Inspected

    Dealers will inspect and replace the air bag inflator if necessary at no cost.

Official remedy

What NHTSA says to do

Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 69E8.

How this recall unfolded

Recall timeline

Owners were mailed letters 43 days after NHTSA received the defect report.

1. NHTSA received the defect report: Aug 28, 202412. Owner letters mailed: Oct 10, 202422024
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Volkswagen

We’ve drafted a message you can send Volkswagen to request your refund or repair — edit it as you like.

Subject: Recall 24V643000 — Volkswagen ID.4 2023 Air Bag Recall: Risk of Injury in Crashes

Hello,

I own a Volkswagen ID.4 2023 Air Bag Recall: Risk of Injury in Crashes that is covered by recall 24V643000 from Volkswagen.

The official recall notice states: Dealers will inspect and replace the air bag as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen’s number for this recall is 69E8.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V643000 (August 28, 2024)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA