2023 Toyota 4Runner: Incorrect Load Capacity Label Risks Overload
Southeast Toyota is recalling certain 2023 Toyota 4Runners due to a label error that may cause vehicle overload, increasing crash risk. Owners must check their vehicle's label and contact customer service for a free fix.
Use caution until it’s fixed
An overloaded vehicle increases the risk of a crash.
Contact the company
What happened, in plain English
Southeast Toyota is recalling some 2023 Toyota 4Runners because the load capacity label shows the wrong weight limit. This could lead to an overloaded vehicle, which increases crash risk. Affected owners should check their vehicle's label and contact customer service for a free replacement. Read more at govinfonow.com/recall/81569-2023-toyota-4runner-incorrect-load-capacity-label-risks-overload.
Source Summary by GovInfoNow · govinfonow.com/recall/81569-2023-toyota-4runner-incorrect-load-capacity-label-risks-overload · Updated October 4, 2026 · Official notice: NHTSA #23V680000
Cite this page
“2023 Toyota 4Runner: Incorrect Load Capacity Label Risks Overload.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81569-2023-toyota-4runner-incorrect-load-capacity-label-risks-overload. Based on NHTSA recall #23V680000 (https://www.nhtsa.gov/recalls?nhtsaId=23V680000).
Why it’s dangerous
The label incorrectly states the vehicle's load capacity, which can cause the vehicle to be overloaded. Overloaded vehicles are more likely to crash, especially during sudden maneuvers or on uneven surfaces.
Who’s affected
Owners of 2023 Toyota 4Runners with the incorrect load capacity label. Drivers who frequently carry heavy loads or use the vehicle in mountainous terrain are at higher risk.
How to tell if you have this one
Check for a label on the vehicle that shows the incorrect load capacity. The recall affects 2023 Toyota 4Runners that were sold with this label error.
- Brand
Southeast Toyota- Category
Vehicle
What to do — step by step
Check Vehicle Label
Look for a label that shows the incorrect load capacity on your 2023 Toyota 4Runner.
Contact Customer Service
Call Southeast Toyota's customer service at 1-866-405-4226 to get a free modified label.
What NHTSA says to do
Southeast Toyota Distributors, LLC will mail a new modified label, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET23A.
How this recall unfolded
Recall timeline
2 dated steps over 9 days.
- Owner letters mailed
- NHTSA received the defect report
Dates from the agency record only; steps without a date are left out.
Contact Southeast Toyota
We’ve drafted a message you can send Southeast Toyota to request your refund or repair — edit it as you like.
Subject: Recall 23V680000 — Southeast Toyota 2023 Toyota 4Runner: Incorrect Load Capacity Label Risks Overload Hello, I own a 2023 Toyota 4Runner: Incorrect Load Capacity Label Risks Overload that is covered by recall 23V680000 from Southeast Toyota. The official recall notice states: Southeast Toyota Distributors, LLC will mail a new modified label, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET23A. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #23V680000 (December 10, 2023)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.