Use cautionVehicle recall · NHTSA · Published April 17, 2024
Toyota Prius 2023 Electrical Recall: Door Opens Unexpectedly During Drive
Toyota recalls 2023 Prius vehicles with rear door switch issue causing unexpected door openings while driving or in crashes. Owners must have door switches replaced free by dealers.
“Toyota Prius 2023 Electrical Recall: Door Opens Unexpectedly During Drive.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/81567-toyota-prius-2023-electrical-recall-door-opens-unexpectedly-during-drive. Based on NHTSA recall #24V274000 (https://www.nhtsa.gov/recalls?nhtsaId=24V274000).
NHTSA announced on April 17, 2024, that Toyota is recalling 2023-2024 Prius and Prius Prime vehicles because a rear door may open unexpectedly while driving. Dealers will replace the rear door opener switches free of charge. Owners may contact Toyota customer service at 1-800-331-4331.
How to tell if you have it
Toyota Prius, 2023-2024
Toyota Prius Prime, 2023-2024
What to do
Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331.
The hazard
A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Context
GovInfoNow's records show Toyota Motor Engineering & Manufacturing has 212 other recalls on record since 2011-01-06. Other recent recalls of similar products include Nissan Sentra 2025 Door Opens Unexpectedly During Drive (2026-01-21), Thomas Built SAF-T-LINER HDX2 Recall: Door Latch Failure Risk (2026-06-26) and Thomas Built SAF-T-LINER HDX2 Recall: Door Failure Risk (2026-06-26).
How to tell if you have this one
Check if your 2023 Prius has model numbers 24TB06 or 24TA06. The recall was announced in August 2024 with owner letters mailed to affected vehicles.
Brand
Toyota
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Toyota Customer Service
Call 1-800-331-4331 to confirm your vehicle is affected and schedule a replacement.
Get Door Switch Replacement
Dealers will replace both right and left rear door opener switches at no cost.
Official remedy
What NHTSA says to do
Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
How this recall unfolded
Recall timeline
Owners were mailed letters 4 months after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Toyota
We’ve drafted a message you can send Toyota to request your refund or repair — edit it as you like.
Subject: Recall 24V274000 — Toyota Prius 2023 Electrical Recall: Door Opens Unexpectedly During Drive
Hello,
I own a Toyota Prius 2023 Electrical Recall: Door Opens Unexpectedly During Drive that is covered by recall 24V274000 from Toyota.
The official recall notice states: Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.