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Use caution Vehicle recall · NHTSA · Published June 14, 2024

Thor Motor Coach 2023 Omni: Blocked Emergency Exit Window Risks Injury During Emergencies

Thor Motor Coach is recalling certain 2023-2024 Omni motorcoaches due to a potential blockage of the emergency exit window during use, which could delay evacuation in emergencies.

🇺🇸 NHTSA recall #24V441000VehicleThor Motor Coach ›
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Contact the company

✎ GovInfoNow plain-language explainer

What happened, in plain English

Thor Motor Coach is recalling certain 2023-2024 Omni motorcoaches because the emergency exit window can become blocked while the outside griddle is in use. This blockage could delay evacuation during an emergency, increasing injury risk. Read more at govinfonow.com/recall/81552-thor-motor-coach-2023-omni-blocked-emergency-exit-window-risks.

Source Summary by GovInfoNow · govinfonow.com/recall/81552-thor-motor-coach-2023-omni-blocked-emergency-exit-window-risks · Updated October 4, 2026 · Official notice: NHTSA #24V441000

Cite this page

“Thor Motor Coach 2023 Omni: Blocked Emergency Exit Window Risks Injury During Emergencies.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81552-thor-motor-coach-2023-omni-blocked-emergency-exit-window-risks. Based on NHTSA recall #24V441000 (https://www.nhtsa.gov/recalls?nhtsaId=24V441000).

Why it’s dangerous

The emergency exit window can become blocked when the outside griddle is in use. This blockage may delay occupants from exiting the vehicle during an emergency, potentially increasing injury risk.

Who’s affected

Owners of 2023-2024 Thor Motor Coach Omni motorcoaches are affected. Those who use the outside griddle while the emergency exit window is open are at higher risk.

How to tell if you have this one

Check if your 2023-2024 Thor Motor Coach Omni has an outside griddle that could block the emergency exit window. The recall was announced in August 2024.

  • Brand
    Thor Motor Coach
  • Category
    Vehicle
Based on the official NHTSA remedy

What to do — step by step

  1. Contact Customer Service

    Call Thor Motor Coach customer service at 1-877-500-1020 to schedule a window replacement.

  2. Get Replacement Window

    Dealers will replace the emergency exit window free of charge once the recall is processed.

Official remedy

What NHTSA says to do

Dealers will replace the emergency exit window, free of charge. Owner notification letters were mailed August 5, 2024. Owners may contact TMC customer service at 1-877-500-1020.

How this recall unfolded

Recall timeline

Owners were mailed letters 52 days after NHTSA received the defect report.

1. NHTSA received the defect report: Jun 14, 202412. Owner letters mailed: Aug 5, 202422024
  1. NHTSA received the defect report
  2. Owner letters mailed

Dates from the agency record only; steps without a date are left out.

Take action

Contact Thor Motor Coach

We’ve drafted a message you can send Thor Motor Coach to request your refund or repair — edit it as you like.

Subject: Recall 24V441000 — Thor Motor Coach 2023 Omni: Blocked Emergency Exit Window Risks Injury During Emergencies

Hello,

I own a Thor Motor Coach 2023 Omni: Blocked Emergency Exit Window Risks Injury During Emergencies that is covered by recall 24V441000 from Thor Motor Coach.

The official recall notice states: Dealers will replace the emergency exit window, free of charge. Owner notification letters were mailed August 5, 2024. Owners may contact TMC customer service at 1-877-500-1020.

I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?

Thank you.

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Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

  • Official source: NHTSA Recall #24V441000 (June 14, 2024)
  • Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
  • GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.
GovInfoNow is an independent guide. We are not NHTSA or any government agency. Always confirm details with the official recall.Data: CPSC · FDA · NHTSA · USDA