Polestar 2 (2023) Suspension Recall: Risk of Loss of Steering
Polestar is recalling certain 2023 Polestar 2 vehicles due to a potential front left lower ball joint installation issue that could cause loss of steering and increase crash risk. Affected owners should contact Polestar for free inspection and replacement.
Use caution until it’s fixed
The control arm disconnecting from the steering knuckle can cause a loss of steering, increasing the risk of a crash.
Contact the company
What happened, in plain English
Polestar is recalling certain 2023 Polestar 2 vehicles because the front left lower ball joint may have been incorrectly installed, which could cause the control arm to disconnect from the steering knuckle. This increases the risk of losing steering control and potentially crashing. Read more at govinfonow.com/recall/81529-polestar-2-2023-suspension-recall-risk-of-loss-of-steering.
Source Summary by GovInfoNow · govinfonow.com/recall/81529-polestar-2-2023-suspension-recall-risk-of-loss-of-steering · Updated October 4, 2026 · Official notice: NHTSA #23V476000
Cite this page
“Polestar 2 (2023) Suspension Recall: Risk of Loss of Steering.” GovInfoNow, updated October 4, 2026. https://govinfonow.com/recall/81529-polestar-2-2023-suspension-recall-risk-of-loss-of-steering. Based on NHTSA recall #23V476000 (https://www.nhtsa.gov/recalls?nhtsaId=23V476000).
Why it’s dangerous
The front left lower ball joint may have been incorrectly installed, allowing the control arm to disconnect from the steering knuckle. This can cause a loss of steering control, increasing the risk of a crash. The hazard occurs during normal driving conditions.
Who’s affected
Owners of the 2023 Polestar 2 vehicles with the front left lower ball joint installed incorrectly are affected. Drivers of these vehicles are most at risk due to potential loss of steering control.
How to tell if you have this one
Check if your 2023 Polestar 2 vehicle was mailed a notification letter dated August 10, 2023. The issue involves the front left lower ball joint installation.
- Brand
Polestar- Category
Vehicle
What to do — step by step
Contact Polestar Customer Service
Call 1-800-806-2504 to schedule a free inspection and replacement of the ball joint fastening bolt.
Get Inspection and Replacement
Dealers will inspect and replace the ball joint fastening bolt as necessary at no cost.
What NHTSA says to do
Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245.
How this recall unfolded
Recall timeline
2 dated steps over 4 months.
- Owner letters mailed
- NHTSA received the defect report
Dates from the agency record only; steps without a date are left out.
Contact Polestar
We’ve drafted a message you can send Polestar to request your refund or repair — edit it as you like.
Subject: Recall 23V476000 — Polestar 2 (2023) Suspension Recall: Risk of Loss of Steering Hello, I own a Polestar 2 (2023) Suspension Recall: Risk of Loss of Steering that is covered by recall 23V476000 from Polestar. The official recall notice states: Dealers will inspect and replace the ball joint fastening bolt as necessary, free of charge. Owner notification letters were mailed August 10, 2023. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10245. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #23V476000 (December 7, 2023)
- Plain-language summary written by qwen3:4b on October 4, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.