Use cautionVehicle recall · NHTSA · Published December 21, 2023
Mercedes-Benz Metris 2023 Fuel Pump Recall: Risk of Crash Due to Power Loss
Daimler Vans USA recalls 2022-2023 Mercedes-Benz Metris vehicles with potential fuel pump shutdown causing loss of drive power. Owners must contact customer service for free fuel pump replacement.
Daimler Vans USA is recalling certain 2022-2023 Mercedes-Benz Metris vehicles because the fuel pump may shut down, causing a loss of drive power that could increase crash risk. This recall requires dealers to replace the fuel pump at no cost to owners. Read more at govinfonow.com/recall/81481-mercedes-benz-metris-2023-fuel-pump-recall-risk-of-crash.
“Mercedes-Benz Metris 2023 Fuel Pump Recall: Risk of Crash Due to Power Loss.” GovInfoNow, updated August 19, 2026. https://govinfonow.com/recall/81481-mercedes-benz-metris-2023-fuel-pump-recall-risk-of-crash. Based on NHTSA recall #23V881000 (https://www.nhtsa.gov/recalls?nhtsaId=23V881000).
Daimler Vans USA, LLC is recalling certain 2022-2023 Mercedes-Benz Metris vehicles due to a fuel pump that may shut down, causing a loss of drive power and increasing crash risk. The National Highway Traffic Safety Administration announced the recall on December 21, 2023. Dealers will replace the fuel pump free of charge.
How to tell if you have it
Mercedes-Benz Metris, 2022-2023
What to do
Dealers will replace the fuel pump, free of charge. Owners may contact DVUSA customer service at 1-877-762-8267.
The hazard
The fuel pump may shutdown, causing a loss of drive power. A loss of drive power can increase the risk of a crash.
Context
GovInfoNow's records show Daimler Vans USA, LLC has 102 other recalls on record since February 18, 2016. Other recent recalls of similar products include Mercedes-Benz Metris 2023 Air Bags: Risk of Injury in Crashes (June 2, 2026), Mercedes-Benz Metris 2023: Rearview Camera Not Displaying Increases Crash Risk (November 7, 2025), and Mercedes-Benz Sprinter 2500 (2025) Recall: Forward Collision Avoidance System Failure (October 17, 2025). NHTSA has received 9 owner complaints for the 2022 MERCEDES-BENZ METRIS with a latest receipt date of November 25, 2025, and 2 owner complaints for the 2023 MERCEDES-BENZ METRIS with a latest receipt date of April 15, 2026.
How to tell if you have this one
Check if your vehicle is a 2022-2023 Mercedes-Benz Metris. The recall covers vehicles with the specific fuel pump issue that may cause loss of drive power.
Brand
Mercedes-Benz
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Customer Service
Owners should contact DVUSA customer service at 1-877-762-8267 to schedule a free fuel pump replacement.
Get Fuel Pump Replacement
Dealers will replace the fuel pump at no cost to the vehicle owner once the recall is processed.
Official remedy
What NHTSA says to do
Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
How this recall unfolded
Recall timeline
Owners were mailed letters 10 months after NHTSA received the defect report.
1NHTSA received the defect report
2Interim owner letters mailed
3Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 23V881000 — Mercedes-Benz Metris 2023 Fuel Pump Recall: Risk of Crash Due to Power Loss
Hello,
I own a Mercedes-Benz Metris 2023 Fuel Pump Recall: Risk of Crash Due to Power Loss that is covered by recall 23V881000 from Mercedes-Benz.
The official recall notice states: Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 19, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.