Daimler Vans USA recalls 2022-2023 Mercedes-Benz Metris vehicles with potential fuel pump shutdown causing loss of drive power. Owners must contact customer service for free fuel pump replacement.
A loss of drive power can increase the risk of a crash.
Daimler Vans USA is recalling certain 2022-2023 Mercedes-Benz Metris vehicles because the fuel pump may shut down, causing a loss of drive power that could increase crash risk. This recall requires dealers to replace the fuel pump at no cost to owners.
The fuel pump may shut down while driving, causing a sudden loss of drive power. This could lead to a crash if the vehicle cannot maintain speed or control. The hazard occurs during normal operation without requiring specific conditions.
Owners of 2022-2023 Mercedes-Benz Metris vehicles are affected. Drivers of these vehicles are most at risk due to potential loss of drive power during operation.
Check if your vehicle is a 2022-2023 Mercedes-Benz Metris. The recall covers vehicles with the specific fuel pump issue that may cause loss of drive power.
Owners should contact DVUSA customer service at 1-877-762-8267 to schedule a free fuel pump replacement.
Dealers will replace the fuel pump at no cost to the vehicle owner once the recall is processed.
Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444.
The fuel pump may shut down while driving, causing a loss of drive power that could increase crash risk.
This recall covers 2022-2023 Mercedes-Benz Metris vehicles with the specific fuel pump issue that may cause loss of drive power.
Contact DVUSA customer service at 1-877-762-8267 to schedule a free fuel pump replacement from a dealer.
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 23V881000 — Mercedes-Benz Mercedes-Benz Hello, I own a Mercedes-Benz that is covered by recall 23V881000 from Mercedes-Benz. The official recall notice states: Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAPUM2. This recall is an expansion of NHTSA recall number 23V-444. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
