Mercedes-Benz Metris 2023 Fuel Pump Recall: Risk of Crash Due to Power Loss
Mercedes-Benz is recalling 2023 Metris vehicles with a potential fuel pump shutdown that could cause loss of drive power and increase crash risk. Owners should contact DVUSA for free fuel pump replacement.
Use caution until it’s fixed
A loss of drive power can increase the risk of a crash.
Contact the company
What happened, in plain English
Mercedes-Benz is recalling certain 2023 Metris vehicles because a fuel pump shutdown could cause loss of drive power, increasing crash risk. Affected owners should get their fuel pump replaced at a dealer for free. Read more at govinfonow.com/recall/81480-mercedes-benz-metris-2023-fuel-pump-recall-risk-of-crash.
Source Summary by GovInfoNow · govinfonow.com/recall/81480-mercedes-benz-metris-2023-fuel-pump-recall-risk-of-crash · Updated September 23, 2026 · Official notice: NHTSA #23V444000
Cite this page
“Mercedes-Benz Metris 2023 Fuel Pump Recall: Risk of Crash Due to Power Loss.” GovInfoNow, updated September 23, 2026. https://govinfonow.com/recall/81480-mercedes-benz-metris-2023-fuel-pump-recall-risk-of-crash. Based on NHTSA recall #23V444000 (https://www.nhtsa.gov/recalls?nhtsaId=23V444000).
Why it’s dangerous
The fuel pump may shut down, causing a loss of drive power. This could lead to reduced vehicle control and an increased risk of a crash, especially during driving conditions where power is needed.
Who’s affected
Owners of 2023 Mercedes-Benz Metris vehicles are affected. Drivers of these vehicles are most at risk if the fuel pump shuts down during operation.
How to tell if you have this one
Check if your vehicle is a 2023 Mercedes-Benz Metris. The recall covers vehicles with a fuel pump that may shut down, which was identified in November 2023.
- Brand
Mercedes-Benz- Category
Vehicle
What to do — step by step
Contact DVUSA
Call 1-877-762-8267 to schedule a free fuel pump replacement at a dealer.
Get Fuel Pump Replacement
Dealers will replace the fuel pump at no cost to you.
What NHTSA says to do
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
How this recall unfolded
Recall timeline
Owners were mailed letters 4 months after NHTSA received the defect report.
- NHTSA received the defect report
- Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Contact Mercedes-Benz
We’ve drafted a message you can send Mercedes-Benz to request your refund or repair — edit it as you like.
Subject: Recall 23V444000 — Mercedes-Benz Metris 2023 Fuel Pump Recall: Risk of Crash Due to Power Loss Hello, I own a Mercedes-Benz Metris 2023 Fuel Pump Recall: Risk of Crash Due to Power Loss that is covered by recall 23V444000 from Mercedes-Benz. The official recall notice states: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: NHTSA Recall #23V444000 (June 26, 2023)
- Plain-language summary written by qwen3:4b on September 23, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.