Mack is recalling 2023 Granite (GR) trucks with potential steer axle assembly separation causing loss of vehicle control. Owners must contact Mack for free axle fastener replacement.
Mack is recalling certain 2023 Granite (GR) trucks because steer axle fasteners might not be tightened enough, which could cause the axle assembly to separate and lead to loss of vehicle control. This recall affects trucks that were sold starting in 2023 and requires dealers to replace and tighten the fasteners for free. Read more at govinfonow.com/recall/81472-mack-2023-granite-gr-vehicles-steering-axle-separation-risk.
“Mack 2023 Granite (GR) Vehicles: Steering Axle Separation Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/81472-mack-2023-granite-gr-vehicles-steering-axle-separation-risk. Based on NHTSA recall #23V143000 (https://www.nhtsa.gov/recalls?nhtsaId=23V143000).
NHTSA announced on March 3, 2023, that Mack Trucks is recalling 2023 Granite (GR) vehicles due to steer axle assembly separation risks. Owners should contact Mack customer service at 1-800-866-1177 for free repairs.
How to tell if you have it
Mack
Granite (GR)
2023
What to do
Dealers will replace and tighten the axle fasteners, as necessary, free of charge. Owner notification letters were mailed March 20, 2023. Owners may contact Mack customer service at 1-800-866-1177.
The hazard
The front-drive steer axle fasteners may not have been tightened sufficiently and could come loose, resulting in a complete separation of the axle assembly joints. This can result in a loss of vehicle control, increasing the risk of a crash.
Context
GovInfoNow's records show Mack Trucks, Inc. has 74 other recalls on record since 2010-07-09. Other recent recalls of similar products include Mack Truck Recall: Detached Intake Bezel Crash Risk (2026-10-01), Mack Recalls 2026-2027 Pioneer PR and Anthem AN Trucks for Brake Software Issue (2026-09-28), and Mack 2025 TerraPro Recall: Loose Steering Gearbox Risk (2026-08-06). NHTSA has received 2 owner complaints for the 2023 MACK GRANITE (GR) as of 2023-07-25.
How to tell if you have this one
Check if your 2023 Mack Granite (GR) truck was sold after March 2023. The recall was notified to owners via mail on March 20, 2023.
Brand
Mack
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Mack Customer Service
Call Mack at 1-800-866-1177 to schedule a free axle fastener replacement.
Get Axle Fasteners Replaced
Dealers will replace and tighten the axle fasteners as needed at no cost to you.
Official remedy
What NHTSA says to do
Dealers will replace and tighten the axle fasteners, as necessary, free of charge. Owner notification letters were mailed March 20, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0441.
How this recall unfolded
Recall timeline
Owners were mailed letters 17 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Mack
We’ve drafted a message you can send Mack to request your refund or repair — edit it as you like.
Subject: Recall 23V143000 — Mack 2023 Granite (GR) Vehicles: Steering Axle Separation Risk
Hello,
I own a Mack 2023 Granite (GR) Vehicles: Steering Axle Separation Risk that is covered by recall 23V143000 from Mack.
The official recall notice states: Dealers will replace and tighten the axle fasteners, as necessary, free of charge. Owner notification letters were mailed March 20, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0441.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.