Mack is recalling 2023 Granite (GR) trucks with potential steer axle assembly separation causing loss of vehicle control. Owners must contact Mack for free axle fastener replacement.
Steer axle assembly separation can result in a loss of vehicle control, increasing the risk of a crash.
Mack is recalling certain 2023 Granite (GR) trucks because steer axle fasteners might not be tightened enough, which could cause the axle assembly to separate and lead to loss of vehicle control. This recall affects trucks that were sold starting in 2023 and requires dealers to replace and tighten the fasteners for free.
The steer axle fasteners may not be tightened sufficiently, which could cause the axle assembly joints to completely separate. This separation can lead to loss of vehicle control and increase the risk of a crash.
Owners of 2023 Mack Granite (GR) trucks are affected. Drivers of these vehicles are most at risk if the steer axle fasteners become loose.
Check if your 2023 Mack Granite (GR) truck was sold after March 2023. The recall was notified to owners via mail on March 20, 2023.
Call Mack at 1-800-866-1177 to schedule a free axle fastener replacement.
Dealers will replace and tighten the axle fasteners as needed at no cost to you.
Dealers will replace and tighten the axle fasteners, as necessary, free of charge. Owner notification letters were mailed March 20, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0441.
The front-drive steer axle fasteners may not have been tightened sufficiently, which could cause the axle assembly joints to separate.
Your 2023 Mack Granite (GR) truck was sold starting in 2023, and you received a notification letter mailed March 20, 2023.
Contact Mack customer service at 1-800-866-1177 to schedule a free axle fastener replacement at a dealer.
We’ve drafted a message you can send Mack to request your refund or repair — edit it as you like.
Subject: Recall 23V143000 — Mack Mack Hello, I own a Mack that is covered by recall 23V143000 from Mack. The official recall notice states: Dealers will replace and tighten the axle fasteners, as necessary, free of charge. Owner notification letters were mailed March 20, 2023. Owners may contact Mack customer service at 1-800-866-1177. Mack's number for this recall is SC0441. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
