Use cautionVehicle recall · NHTSA · Published December 22, 2023
Kia 2023 Soul Air Bags Recall: Unexpected Deployment Risk
Kia is recalling certain 2023 Soul vehicles due to a risk of unexpected side curtain air bag deployment. Owners must have their air bags inspected and replaced if necessary at no cost.
“Kia 2023 Soul Air Bags Recall: Unexpected Deployment Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/81447-kia-2023-soul-air-bags-recall-unexpected-deployment-risk. Based on NHTSA recall #23V830000 (https://www.nhtsa.gov/recalls?nhtsaId=23V830000).
Kia America, Inc. recalled certain 2023 Soul and 2024 Seltos vehicles due to side curtain air bags that may deploy unexpectedly, according to the National Highway Traffic Safety Administration (NHTSA) on December 22, 2023. Dealers will inspect and replace the modules free of charge.
How to tell if you have it
Kia Soul, 2023
Kia Seltos, 2024
What to do
Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542.
The hazard
An air bag that deploys unexpectedly can increase the risk of injury or crash. The recall addresses a manufacturing error causing the side curtain air bags to deploy unexpectedly.
Context
GovInfoNow's records show Kia America, Inc. has 67 other recalls on record since August 12, 2022. Other recent recalls of similar products include Kia EV9 (2025) Air Bag Recall (August 21, 2026), Kia 2027 Telluride Seat Belts Recall (June 2, 2026), and Kia 2022-2026 Carnival Fuel Leak Fire Recall (April 10, 2026). NHTSA has received 46 owner complaints for the 2024 KIA SELTOS, with the latest on October 3, 2026. NHTSA has received 54 owner complaints for the 2023 KIA SOUL, with the latest on October 10, 2026.
How to tell if you have this one
Check if your 2023 Kia Soul has a recall notice. The recall covers vehicles with a specific manufacturing error in the side curtain air bag modules.
Brand
Kia
Category
Vehicle
Based on the official NHTSA remedy
What to do — step by step
Contact Kia Customer Service
Call 1-800-333-4542 to confirm your vehicle is affected and schedule air bag inspection.
Have Air Bags Inspected
Dealers will inspect and replace side curtain air bag modules if necessary at no cost.
Official remedy
What NHTSA says to do
Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.
How this recall unfolded
Recall timeline
Owners were mailed letters 40 days after NHTSA received the defect report.
1NHTSA received the defect report
2Owner letters mailed
Dates from the agency record only; steps without a date are left out.
Take action
Contact Kia
We’ve drafted a message you can send Kia to request your refund or repair — edit it as you like.
Subject: Recall 23V830000 — Kia 2023 Soul Air Bags Recall: Unexpected Deployment Risk
Hello,
I own a Kia 2023 Soul Air Bags Recall: Unexpected Deployment Risk that is covered by recall 23V830000 from Kia.
The official recall notice states: Dealers will inspect and replace both side curtain air bag modules as necessary, free of charge. Owner notification letters were mailed January 31, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC289.
I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this?
Thank you.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the NHTSA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official NHTSA recall data; we don’t issue, amend or administer recalls.