Chrysler recalls 2023-2025 Jeep Grand Cherokee 4XE vehicles due to debris causing engine failure, which may lead to loss of drive power or fire. Owners must contact dealers for free software update or engine replacement.
A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Chrysler is recalling certain 2023-2025 Jeep Grand Cherokee 4XE vehicles because debris inside the engine can cause engine failure, leading to loss of drive power or fire. This recall affects vehicles that may be at risk of a crash or injury from a fire.
Debris inside the engine can cause engine failure. This failure may lead to a loss of drive power, increasing crash risk, or an engine compartment fire that could cause injury.
Owners of 2023-2025 Jeep Grand Cherokee 4XE vehicles are affected. Drivers of these vehicles are most at risk due to potential engine failure causing loss of drive power or fire.
Check if your vehicle has a 2023-2025 Jeep Grand Cherokee 4XE model. The recall covers vehicles with VINs that became searchable on NHTSA.gov starting November 13, 2025.
Dealers will install a free software update or replace the engine block as needed to fix the issue.
Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
Debris inside the engine can cause engine failure, which may lead to loss of drive power or an engine compartment fire.
Check if your vehicle is a 2023-2025 Jeep Grand Cherokee 4XE model. VINs involved in this recall became searchable on NHTSA.gov starting November 13, 2025.
Contact Chrysler customer service at 800-853-1403 or visit a dealer for a free software update or engine replacement.
We’ve drafted a message you can send Chrysler to request your refund or repair — edit it as you like.
Subject: Recall 25V766000 — Chrysler Chrysler Hello, I own a Chrysler that is covered by recall 25V766000 from Chrysler. The official recall notice states: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.