General Motors recalls 2023 GMC Acadia vehicles with potentially unsealed windshields that could detach during crashes, increasing injury risk. Free repairs available through dealers.
A windshield that is not properly bonded may detach during a crash and increase the risk of injury.
General Motors is recalling certain 2023 GMC Acadia vehicles because the windshield may not be properly bonded to the vehicle. This could cause the windshield to detach during a crash, increasing injury risk. Affected vehicles need a free windshield repair or replacement at a dealer.
The windshield may not be properly bonded to the vehicle body due to missing urethane sealant. If the windshield detaches during a crash, it could increase injury risk for occupants.
Owners of 2023 GMC Acadia vehicles are affected. Drivers and passengers in these vehicles are at risk if the windshield detaches during a crash.
Check if your 2023 GMC Acadia was mailed a notification letter in November 2023. The recall covers vehicles with potentially unsealed windshields.
Have a dealer inspect your windshield for proper bonding with urethane sealant.
If the windshield is damaged, the dealer will replace it at no cost.
Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.
The windshield may have been assembled without the proper urethane sealant required to bond it to the vehicle body.
Check if your 2023 GMC Acadia received a notification letter mailed November 14, 2023.
The dealer will replace it at no cost if the windshield is damaged during the inspection.
We’ve drafted a message you can send GMC to request your refund or repair — edit it as you like.
Subject: Recall 23V681000 — GMC GMC Hello, I own a GMC that is covered by recall 23V681000 from GMC. The official recall notice states: Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.