Ford recalls 2023 F-250 Super Duty trucks with window failure to detect obstructions during closing, risking injury. Owners must contact Ford for free software update.
A window that does not automatically reverse when an obstruction is encountered increases the risk of injury.
Ford is recalling certain 2023 F-250 Super Duty trucks because their front windows may not detect obstacles while closing and could cause injury. This issue requires a software update to fix.
The windows may fail to detect an obstacle when closing, causing them to not reverse direction as intended. This could lead to injury if an object is caught during window operation.
Owners of 2023 Ford F-250 Super Duty trucks previously repaired under recall 23V-507 are affected. Drivers and front passenger occupants are most at risk.
Check if your 2023 F-250 Super Duty truck was repaired under recall 23V-507. The recall was notified to owners via mail on April 18, 2025.
Call 1-866-436-7332 to schedule a software update for free.
Dealers will update the vehicle software at no cost to fix the window obstruction issue.
Dealers will update the software, free of charge. Owner notification letters were mailed April 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S25.
The driver and front passenger windows may fail to detect an obstacle while closing and not reverse direction as intended, increasing injury risk.
Check if your 2023 F-250 Super Duty truck was repaired under recall number 23V-507. The recall was notified via mail on April 18, 2025.
The recall notice does not specify a deadline for the software update; owners can contact Ford for the fix at any time.
We’ve drafted a message you can send Ford to request your refund or repair — edit it as you like.
Subject: Recall 25V157000 — Ford Ford Hello, I own a Ford that is covered by recall 25V157000 from Ford. The official recall notice states: Dealers will update the software, free of charge. Owner notification letters were mailed April 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S25. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official NHTSA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
